Mark Nichols
Oxton,Wirral
Summary
Hardworking, well organised and highly motivated MA Design Management graduate from Lancaster University achieving grade Merit. Specialised in the use of design application as an inter-disciplinary tool and strategy within a diverse range of organisations across all levels. Demonstrated excellent written and verbal communication skills and thrives working in a diverse and inclusive work environment, either independently or as part of a team. Effectively managed intense, high-pressure situations and multiple assignments simultaneously to tight deadlines. Produced and contributed to numerous highly successful individual and group projects. Looking to apply gained skills, knowledge and experience to cultivate innovation and continuous improvement in a goal orientated, fast paced business environment.
Overview
1
1
year of professional experience
19
19
years of post-secondary education
1
1
Certification
Work History
AI Content Writer
DataAnnotation
Online, Remote
03.2025 - 03.2025
- Interacted with various AI models to critique their response performance including ethical evaluation.
- Conducted in-depth, detailed research and fact-checked model responses to maintain accuracy and credibility in content creation.
- Crafted engaging conversations across a diverse range of topics, ensuring high-quality AI responses to specific prompts.
Customer Service Assistant
One Stop Convenience Stores
Eastham, Wirral
12.2023 - 01.2025
- Worked as part of a small team in a convenience store undertaking varying tasks including, greeting and serving customers, managing sales of age restricted products, managing stock, maintaining a clean and well-presented store, co-ordinating online customer orders, managing parcel drop off and collection and other general duties.
Warehouse Associate
Amazon
Deeside, North Wales
11.2023 - 11.2023
- Worked as part of a large team in a sortation centre involving scanning, sorting and diverting packages around the warehouse facility in preparation for delivery whilst maintaining quality control measures and strictly adhering to safety, environmental and workplace standards.
Education
MA - Design Management
Lancaster University
Lancaster, Lancashire 09.2022 - 09.2024
BSc (Hons) - Product Design Engineering
Liverpool John Moores University
Liverpool 09.2019 - 07.2022
A Levels - Maths, Design and Technology (Product Design), Business
Birkenhead School
Birkenhead, Wirral 09.2017 - 07.2019
GCSEs - (11 Subjects - Grades A*- B)
Birkenhead School
Birkenhead, Wirral 01.2005 - 07.2017
Skills
- Research and Development
- Analysis and Critical Thinking
- Verbal and Written Communication
- Microsoft Office Software
- IT Skills and Computer Literacy
- Numerical Literacy and Mathematics
- Project Management
- Problem Solving
- Customer Service
- Team and Independent Working
- Interpersonal
- Professionalism
- Time Management
- Organisation
- Attention to Detail
- Adaptability and Flexibility
Accomplishments
- Duke of Edinburgh Bronze Award (2016)
- ABRSM Grade 5 Piano (2017)
- UKMT Maths Challenges - Bronze and Silver Certificates (2012 – 2019)
Certification
- Full Clean UK Driving Licence - Category B, 2019
Affiliations
- Artificial Intelligence, Engineering, Digital Technology and Innovation
- Art, Design, Photography and Creative Pursuits
- Running, Hiking, Health and Fitness
- Psychology and Mental Health
- Personal Development and Lifelong Learning
- Nature, Outdoors, Conservation and the Environment
- Global Issues including Societal, Ethical, Political, Legal and others.
Timeline
AI Content Writer
DataAnnotation
03.2025 - 03.2025
Customer Service Assistant
One Stop Convenience Stores
12.2023 - 01.2025
Warehouse Associate
Amazon
11.2023 - 11.2023
MA - Design Management
Lancaster University
09.2022 - 09.2024
BSc (Hons) - Product Design Engineering
Liverpool John Moores University
09.2019 - 07.2022
A Levels - Maths, Design and Technology (Product Design), Business
Birkenhead School
09.2017 - 07.2019
GCSEs - (11 Subjects - Grades A*- B)
Birkenhead School
01.2005 - 07.2017
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