Overview
Work history
Education
Accomplishments
Timeline
BusinessDevelopmentManager
Mark Murphy

Mark Murphy

Sunderland,England

Overview

23
23
years of professional experience

Work history

Warehouse Picker

Pertemps
Belfast, Antrim and Newtownabbey
10.2022 - 12.2023
  • Accurately packed and picked high-volume orders in fast-paced environments.
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
  • Complied with health and safety by responsibly using equipment.
  • Kept clean working area, reporting any issues to management.
  • AMC / full use of arm computer
  • electric pallet controlled safely in busy working environment

Production Line Supervisor

Wear valley Aerosol
Bishop Auckland, Durham
02.2022 - 09.2022
  • Inspected orders prior to packing and loading.
  • Conducted quality checks for raw materials and finished products.
  • Increased output efficiency of production lines by 30% since start of job by routinely updating automated and SOP my lean and 5 s knowledge.
  • Ensured packing team completed timesheets accurately and in line with company procedures.
  • Helped achieve smooth running of machines on product lines by assisting during busy periods.
  • Received large incoming deliveries daily, overseeing unloading procedures, quality checks and completing relevant documentation.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.

Warehouse Specialist

Amentum
Mannheim , Germany
08.2020 - 01.2021
  • Reduced obsolete stock with detailed data analysis.warehousing / enjoyed multinationtional structure that was in place with American company Amentum / seen as a hard working by senior management./
  • Located and retrieved requested products on shop floor and in storage areas.
  • Investigated missing items, discrepancies and losses.
  • Maintained neat and clean store areas in line with health and safety policies.
  • Carefully managed stock locations, selecting best-possible variables and container storage

Telesales agent

NorthernEcho
Darlington
03.2005 - 12.2005
  • Amplified sales conversions for increased company revenue.The first employee too achieve three sales in first evening at work.
  • Enhanced customer satisfaction by providing excellent telesales service.
  • Completed 100percent+ targeted outbound telephone calls per day to assigned new and existing customers.

Mortgage advisor

Northern House
Northallerton, North Yorkshire
01.2001 - 08.2001
  • Offered comprehensive support to clients with complex mortgage queries.
  • Increased client satisfaction by providing clear, concise mortgage advice.

Education

NVQ Level 2 - Lean management

Castleview
Bishop Auckland, Durham
11/2021 - 02/2022

NVQ Level 2 - Understanding Excellence in Customer Service

Castleview
Durham
01/2025 - 02/2025

A-Levels - Economics /Technology Management

Dallam Boarding School
Milnthorpe
09/1989 - 07/1991

GCSEs - 8 GCSE c+ inc maths/ english

Dallam Boarding School
Milnthorpe
/1987 - 09/1989

Accomplishments

    I am a great team member,foundations laid when I achieved title of headboy at boarding school.Rugby captain,and county champion in the triple jump.Early years of education I won and defended title of young technologist of year.Inn my final year of education I was awarded Design and Technology and Sportsman high honnours..

Timeline

Warehouse Picker

Pertemps
10.2022 - 12.2023

Production Line Supervisor

Wear valley Aerosol
02.2022 - 09.2022

Warehouse Specialist

Amentum
08.2020 - 01.2021

Telesales agent

NorthernEcho
03.2005 - 12.2005

Mortgage advisor

Northern House
01.2001 - 08.2001

NVQ Level 2 - Lean management

Castleview
11/2021 - 02/2022

NVQ Level 2 - Understanding Excellence in Customer Service

Castleview
01/2025 - 02/2025

A-Levels - Economics /Technology Management

Dallam Boarding School
09/1989 - 07/1991

GCSEs - 8 GCSE c+ inc maths/ english

Dallam Boarding School
/1987 - 09/1989

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Mark Murphy