Mark John Pluck
Stratford,London
Summary
I am qualified Plumber I have a Diploma in Multi Skills in Construction and I am BICS qualified in cleaning. I hold other certificates relating to my field, including First Aid. I have over 20 years of experience working as a manager and handy person on a council estate. This role involved maintenance work on tower blocks, flats, and houses. I also managed six caretakers and two cleaners. Additionally, I have completed a course in Locksmith Skills. My skills base is varied, and I enjoy the application of it in my work.
Safety-focused Facilities Manager with experience meeting quality, compliance and commercial criteria. Maintained accurate, up-to-date records and contracts for reliable reference. Forged positive relationships with tenants through exceptional service standards, consistently meeting operational needs.
Overview
39
39
years of professional experience
Work history
Facilities Manager
City of London Academy Shoreditch Park
London
2025.03 - 2026.05
- In my time At Shoreditch Park as Facilities Manager I have done many jobs fixing doors, Fixing leaks, Carry out fire alarm tests, putting on jobs to our service partners/looking after plantroom pumps etc. Carry out health and Safety checks and many more jobs. I am in charge of three site operatives and cleaning staff.
- Performed routine checks of fire safety equipment; ensured full preparedness for emergencies.
- Responded promptly to emergency situations, ensuring minimal impact on operations.
- Negotiated contracts with vendors, achieved significant cost savings.
- Developed preventative maintenance plans; extended lifespan of equipment.
- Implemented new cleaning protocols, improved overall cleanliness of the facility.
- Ensured health and safety compliance through rigorous inspections.
- Worked closely with suppliers to secure cost-effective services.
- Trained staff in emergency procedures, increased readiness and response time during crises.
- Conducted regular risk assessments to maintain a safe working environment.
Maintenance Premises Manager
Harris City Academy Crystal Palace
London, London South East
2018.07 - 2026.05
- I have worked at Harris City Academy for six years now since 2018.In them six years I have helped the academy to save money and, we have won and received the health and safety award since 2018. Part of my job is to look after the budget and make sure the building and its facilities are kept in a good condition. In my job I must look after the contractors and make sure they have method statements and risk assessments and to make sure the jobs are carried out to a high standard. In this job I oversee four different persons who help me to maintain the building. I also must consult with the Contractors and obtain quotes from them for jobs that need to be done around the academy. Also, part of my job is to do regular checks of the academy and make sure things are working properly and if not get them fix in house or get them done by contractors. Which I get quotes for and choose the best one for the job also budget wise. Another part of my job is to load jobs on the oracle system to get repairs done and then get the po sent to the companies. I also must do timesheets for all my staff and conduct meetings with my staff members and do appraisal with my staff. Also, part of my job is to do different courses which I have done online and in the classroom which I hold certificates.
- Reduced costs for repairs through proactive maintenance and timely identification of issues.
- Negotiated favourable terms with suppliers for procurement of equipment and supplies at reduced costs.
- Conducted training sessions on emergency procedures leading to increased staff preparedness during crisis situations.
- Ensured premises safety by conducting regular inspections, maintaining fire safety equipment.
- Fostered positive relationships with service providers for cost-efficient contracts negotiations.
- Updated inventory records regularly ensuring availability of necessary supplies at all times.
- Improved facilities' appearance through daily maintenance tasks and periodic refurbishments.
- Communicated effectively with staff members to address their workspace needs promptly.
- Kept toilets and wash areas clean and tidy.
- Maintained safe environment for everyone by adhering to company safety policies.
- Accepted deliveries of goods and conveyed to appropriate storage areas.
- Conducted weekly fire alarm tests in assigned buildings.
- Removed trash collected from within buildings and transported to nominated point for collection by refuse contractors.
- Sustained building functionality by conducting plumbing, unblocking drains and other minor repairs.
- Enabled efficient site operations by correctly maintaining and ordering cleaning supplies and equipment.
- Reviewed CCTV recordings to support investigations of site security incidents.
Premises Manager and Health and Safety Lead
Inform County High School
London, Essex
2024.05 - 2025.02
- In the time I have been at the school I have got their lifts installed with a two-way telephone system and got the toilets fixed and up to standard. Also I have decorated several rooms in the school as they needed to be tidy up .I carried out health and safety checks and risk assessments.
Technician
Combined Energy Solutions
City of London, London
2016.02 - 2018.07
- I was a mobile heating and ventilation technician for CES which saw me working on multiple sites, providing maintenance for HIUs, FCUs and AHUs. My role also consisted of conducting fire tests, recording data on dry risers and water temperatures and to ensure the AOVs were working correctly. I conducted risk assessments and health and safety checks before I would commence work on them. I would consult with contractors and sub-contractors that the organisation employed to carry out other duties. I have recently learned how to work with a Morse Key Watchman. I am a holder of keys to plant rooms, and I order materials for the various jobs I work on. Daily duties include block checks with the building manager and maintaining a record of any defects and complete all further communications to correct the issue. This role saw me working with a variety of people which I did well due to the way I engage with others.
School caretaker
Valentines High School
Ilford, Redbridge
2015.11 - 2015.12
- I worked at Valentines High School in Inform, Essex, in a temporary role where I carried our caretaker duties and assisted with the maintenance of the building.
Assistant Manager/Handy Person
Carpenters Estate TMO
Stratford, Newham
2004.06 - 2015.08
- There are over seven hundred properties on Carpenters Estate, and I conducted plumbing and maintenance on all of these. I managed eight members of staff, ensuring they completed all grounds work and cleaning to a high standard. I recorded data from every job and completed time sheets. I was responsible for ordering stores and parts for the cleaners and the caretakers as well as all the necessary equipment I needed for my role. I conducted weekly inspections of the properties, and I arranged regular supervision with all my staff. The efficiency in my work meant that I saved my employers time and money.
Caretaker
Carpenters Estate, Newham Council
Stratford, Newham
1994.01 - 2004.01
- I was given a tower block to look after, and the key role was to maintain all aspects of health and safety of the building. I dealt with the tenants as I was the first point of contact between them and the council if there was any issue.
Victoria Doors
1993.01 - 1994.01
- This company employed me for 12 months as a general assistant in maintenance work on doors and frames, which included varnishing and restoration of wooden doors.
Plumber
Chisholm & Winch
1987.01 - 1993.01
- I began work here on an apprenticeship; my main responsibilities were fault finding and diagnosing problems. I learnt how to use a wide selection of tools and the application of these skills was through the variety of plumbing jobs I assisted with and eventually independently carried out. Part of my training I was sent to college where I gain a lot of experience and got the craft certificate in plumbing. When I was not at college, I was on multiply sites collaborating with a qualified plumber who taught me lots of different methods in plumbing and I gain more knowledge in plumbing.
Education
Certificate - Locksmith Skills
Matrix Locksmith Course
Epping, EssexCity & Guilds Certificate - Plumbing
Newham Community College
East Ham, Newham6 CSEs - Maths and English ,Geography ,HOME MAINTENANCE
Rokeby High School
Stratford, NewhamCity & Guilds Diploma - Multi Skills in Construction
Alpha Building Services College
Stratford, NewhamSkills
- CSCS Card
- Health and Safety Certificate
- First Aid
- Driving Licence
- BICS Certificate in Cleaning
- IOSH
- Asbestos Awareness Course
- L8 Course
- Managing Contractors in Schools
- Managing Contractors
- Fire Safety course
- IPAF
- Building systems understanding
- Decision-Making competence
- Fire safety regulation compliance
References
All references are available on request
Timeline
Facilities Manager
City of London Academy Shoreditch Park
2025.03 - 2026.05
Premises Manager and Health and Safety Lead
Inform County High School
2024.05 - 2025.02
Maintenance Premises Manager
Harris City Academy Crystal Palace
2018.07 - 2026.05
Technician
Combined Energy Solutions
2016.02 - 2018.07
School caretaker
Valentines High School
2015.11 - 2015.12
Assistant Manager/Handy Person
Carpenters Estate TMO
2004.06 - 2015.08
Caretaker
Carpenters Estate, Newham Council
1994.01 - 2004.01
Victoria Doors
1993.01 - 1994.01
Plumber
Chisholm & Winch
1987.01 - 1993.01
Certificate - Locksmith Skills
Matrix Locksmith Course
City & Guilds Certificate - Plumbing
Newham Community College
6 CSEs - Maths and English ,Geography ,HOME MAINTENANCE
Rokeby High School
City & Guilds Diploma - Multi Skills in Construction
Alpha Building Services College