Mark Emberton

• Cultivated and sustained critical partnerships with clients to support consistent satisfaction.
• Reviewed established objectives and action plans on monthly basis to verify alignment with client needs.
• Navigated through tough negotiations while maintaining professional working relationships.
• Formulated strategic plans to increase product visibility and market share.
• Maintained advanced product and industry trend knowledge, performing regular market research to enhance company offerings.
• Supported proposal development and implemented contractual agreements.

• Evaluated products to select mix meeting current customer demand.
• Maintained detailed and current records of inventory, personnel activities and business finances.
• Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
• Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
• Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
• Boosted customer satisfaction by improving sales techniques and service standards.
• Developed strong client relationships for repeat business.

• Improving plant performance and reducing downtime by solving operational problems.
• Providing cover for Team Leader (start up and shutdown of plant equipment).
• Regular SAP usage to create notifications, permits to work and carry out isolations.
• Enhancing plant performance by carrying out maintenance work on planned and unplanned shutdowns.