Summary
Overview
Work History
Education
Skills
Timeline
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Mariyah Francis-Wolfenden

Mariyah Francis-Wolfenden

Croydon

Summary

Proven Eyelash Technician and Waxer with a track record of enhancing client satisfaction, adept in meticulous application and customer care. Excelled in fast-paced environments, demonstrating exceptional interpersonal skills and a commitment to precision. . Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities. Hardworking Lash Technician bringing 1 year of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Overview

6
6
years of professional experience

Work History

Healthcare Assistant

Orpington Endoscopy Centre
03.2022 - 09.2024
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Participated in ongoing training sessions, staying current with best practices in health care assistance.

Wait Staff Member

Flightclub
05.2021 - 03.2022
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.

Front of House Staff Member

Leon
06.2018 - 05.2021
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maximized revenue potential during peak hours by effectively upselling menu items and promoting specials to guests based on their preferences.
  • Safeguarded the establishment''s reputation by strictly adhering to local health regulations and food safety guidelines during daily tasks.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

High School Diploma -

The Quest Academy
Selsdon, United Kingdom

Master of Arts - Graphic Design

Coulsdon College
Coulsdon, United Kingdom

NVQ LEVEL. 2 - Master Aesthetician

The Beauty Academy
Clapham Junction, United Kingdom
05.2023

Skills

  • Dedicated to staying consistent, reliable, and efficient
  • Tolerant and patient in difficult situations
  • Understanding of time sensitivity
  • Focused on rapid service development
  • Motivated team player
  • Lash Extensions
  • Lash and Brow Lamination ( tinting )
  • Wax technician

Timeline

Healthcare Assistant

Orpington Endoscopy Centre
03.2022 - 09.2024

Wait Staff Member

Flightclub
05.2021 - 03.2022

Front of House Staff Member

Leon
06.2018 - 05.2021

High School Diploma -

The Quest Academy

Master of Arts - Graphic Design

Coulsdon College

NVQ LEVEL. 2 - Master Aesthetician

The Beauty Academy

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Mariyah Francis-Wolfenden