DIA AIHIE

• Clinical skills include: phlebotomy, vitals taking, HIV point-of-care testing, urinalysis, gram staining and interpreting of microscopy slides, and trained in independent patient history-taking in line with Trust standards
• Acted as clinical assistant and chaperone doctors and nurses in clinical care of patients to deliver first-rate sexual health/HIV services using proficient clinical skills with essential infection control
• Assisted/chaperoned during STI patient screening and and a minimum of 1 specialist clinic a day e.g. minor gynaecological conditions, family planning and anoscopy
• Offering specialised signposting/advice and hormone blood monitoring independently in weekly transsexual patient clinic
• Manage minor troubleshooting & processing of patient samples using PCR GeneXpert machinery
• Trained to administer prescription medication under Patient Specific Direction (PSD) regulations independently during routine patient consultations
• Liaised between patients and healthcare professionals, facilitating efficacious communication channels

• Clinical patient sample collection, data recording and handling in accordance with ICH-GCP and study specific protocols, under time constraints
• Assisted in the screening process for potential study subjects
• Carried out clinical tasks whilst liaising with senior staff following data irregularities & quality assurance admin tasks
• Safeguarded participant confidentiality through strict adherence to privacy regulations in record keeping
• Supported investigators in preparation for site visits, enhancing outcomes
• Supervised dose preparations, verifying work performed by team leads/technicians ahead of use

• Skills attained:

- Appreciation for the infrastructure concerning the homeless and refugees in the UK, and importance of intermediary care of vulnerable individuals

- Developed social skills, such as compassion, patience, and conflict resolution towards with those who need higher levels of care i.e. those who are severely mentally ill or have substance abuse disorders

• Carried out receptionist and welfare duties at locations supporting and housing those in need (rough sleepers, domestic violence sufferers etc.) of emergency accommodation during the COVID-19 lockdown while exercising flexible infection control according to changing regulations
• Ensured dietary requirements were met; promoted better nutrition.
• Conducted regular room checks to maintain cleanliness standards.
• Tailored support based on individual needs; offered personalised service.

• Skills attained: Adapted quickly to different situations maintaining efficiency even under pressure
• Bartending and general housekeeping and maintenance of work environment
• Efficiently stock taking
• Handled cash transactions securely minimising risk of theft or fraud.
• Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.

• - Bartending and general housekeeping and maintenance of work environment
• - Front of house tasks such as waiting
• Gained sound experience in cash handling and float management

• Processed cash and credit payments rapidly and accurately
• Revised and/or conducted daily product stock taking
• Took the initiative to carry out understaffed tasks i.e. custodial tasks
• Conducted routine inventory checks to prevent product shortages.
• Skills attained: delivering quality customer service and strengthened communication