Mariya Hristova
Ashford,Kent
Summary
Dedicated professional with extensive expertise in high-volume food service, adept at managing tables and handling cash efficiently. Demonstrates exceptional communication skills, particularly in stressful situations, ensuring positive customer engagement and effective complaint handling. Possesses comprehensive menu knowledge and experience in catering, contributing to quality control and food storage practices. Committed to maintaining a positive attitude while multitasking to support food preparation and customer service excellence.
Overview
9
9
years of professional experience
Work history
Restaurant assistant
GSE
Ashford, Kent
03.2022 - Current
- Assisted in menu planning, ensuring variety and appeal to customers.
- Managed cash transactions with accuracy, maintaining financial integrity of the establishment.
- Collaborated with kitchen staff for seamless coordination between front and back of house.
- Facilitated smooth shifts by managing reservations efficiently.
- Took food orders, resulting in accurate and timely service.
- Resolved complaints promptly, leading to enhanced customer trust.
- Created an inviting atmosphere through friendly interaction and prompt service.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Reported defective kitchen equipment in line with procedure.
- Washed, peeled and chopped vegetables to be used in dishes.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
Production Machine Operative
Marton Recruitment Ltd
Ashford, Kent
11.2021 - Current
- Loaded raw materials into the machine to produce finished goods efficiently.
- Performed minor repairs with necessary tools to keep machines running smoothly.
- Achieved a clean work environment by regular cleaning of machines and workspace.
- Handled emergency situations promptly, minimising potential losses and disruptions in workflow.
- Monitored machines closely to prevent overruns or wastage.
Domestic assistant
Morgan Jones Recruitment Agency
Ashford, Kent
04.2021 - Current
- Took initiative in identifying improvement opportunities within household tasks.
- Ensured occupants' comfort through careful attention to detail in cleaning and tidying rooms.
- Maintained cleanliness of living areas by performing daily housekeeping tasks.
- Prepared well-balanced meals for improved client nutrition.
- Prioritised safety measures when using cleaning equipment, ensuing safe working environment.
- Thoroughly cleaned and sanitised communal areas in line with health and safety standards.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
Machine assistant
Menzies Distribution
Ashford, Kent
01.2017 - Current
- Maintained a clean and safe working environment by diligently following health and safety regulations.
- Rigorously followed operating instructions for efficient use of specialised tools and equipment.
- Participated in training sessions for new staff, enabling smoother integration into the team's workflow processes.
- Supported setup procedures for heavy-duty machines; improved overall work efficiency significantly.
- Kept machines running optimally to reduce downtime and maintain production schedules.
- Applied health and safety standards in hazardous environments.
- Recorded production and operational data using standardised methods.
Education
Bachelor of Arts - Hospitality Management and Leadership 4 years
London Collage of Contemporary Arts
City of London 10.2025 -
Skills
- Communication in stressful situations
- Multitasking
- Cash handling
- Customer engagement
- Positive attitude
- Menu knowledge
- High-volume food service
- Complaint handling
- Table management
- Catering experience
- Food preparation assistance
- Excellent communication
- Customer Service
- Quality Control
- Food storage
Affiliations
- Travelling
- Shopping
- Movies
- Music
Timeline
Bachelor of Arts - Hospitality Management and Leadership 4 years
London Collage of Contemporary Arts
10.2025 -
Restaurant assistant
GSE
03.2022 - Current
Production Machine Operative
Marton Recruitment Ltd
11.2021 - Current
Domestic assistant
Morgan Jones Recruitment Agency
04.2021 - Current
Machine assistant
Menzies Distribution
01.2017 - Current