Marissa Vowell
Frome,Somerset
Summary
I am a chatty, friendly, confident person and I have never received a service complaint throughout the years I’ve worked in hospitality. I thoroughly enjoy working with people and aim to make a customers day better by providing excellent service as well as satisfying their needs and providing any information they may need. I am a very social person and I thrive in social roles. I am quick to solve problems and have certificates in COSHH, manual handling, basic first aid and Equality, diversity and inclusion.
Overview
2
2
years of professional experience
Work history
Retail assistant
Ganesha
Bath, Somerset
02.2025 - Current
- Assisted in stock replenishment to maintain store appearance.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Maintained clean shop floor, promoting a welcoming environment.
- Operated cash registers with accuracy and processed cash and card transactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Retail assistant (Christmas temp)
The perfume shop
Bath , Somerset
11.2024 - 12.2024
- Managed inventory for streamlined store operations.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Boosted sales through suggestive selling techniques.
Bar/kitchen staff
The white hart
Corsley , Wiltshire
03.2023 - 04.2024
- Assisted chef in plating dishes beautifully for exceptional presentation.
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Multi-tasked efficiently to meet strict deadlines.
- Ensured smooth service with effective communication skills.
- Delivered excellent customer service with understanding dietary requirements.
- Used kitchen equipment as instructed and to safety protocols.
- Manned till and processed and recorded payments for orders.
- Trained junior staff on kitchen processes to meet food preparation standards.
Skills
- Cleanliness maintenance
- Visual display creativity
- Trends awareness
- Stock replenishment
- Health and Safety regulations
- Cash handling
- Confident communicator
- Product knowledge
- Outgoing and enthusiastic
Timeline
Retail assistant
Ganesha
02.2025 - Current
Retail assistant (Christmas temp)
The perfume shop
11.2024 - 12.2024
Bar/kitchen staff
The white hart
03.2023 - 04.2024
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