Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mario Edivaldo De Souza Alves Nascimento

Manchester,lancashire

Summary

Experienced and results-oriented drivers Manager with a strong background in overseeing courier operations, route planning, and last-mile delivery. Proven ability to manage and motivate driver teams, optimize delivery performance, and ensure excellent customer service standards. Skilled in logistics coordination, KPI tracking, and using fleet management and delivery software to improve efficiency and reduce costs. Committed to maintaining safety, compliance, and timely deliveries in high-volume, fast-paced environments.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Operations Manager

HP Express Ltd
Manchester, Lancashire
10.2021 - 10.2024

• Plan, oversee, and optimize day-to-day operations to ensure smooth workflow.
• Develop and implement operational policies and procedures.
• Monitor performance metrics and KPIs to assess productivity and identify areas for improvement.
• Manage budgets, resource allocation, and cost controls.
• Lead, train, and supervise team members to meet operational goals.
• Collaborate with other departments (e.g., HR, Finance, Sales) to support cross-functional objectives.
• Ensure compliance with health and safety regulations and company standards.
• Manage relationships with vendors, suppliers, and external partners.
• Prepare regular reports on operational performance and present them to senior management.
• Handle any operational issues or emergencies efficiently and effectively.

Amazon Associate

Amazon Logistics
Manchester, Lancashire
05.2019 - 09.2021
  • Managed multiple tasks simultaneously for increased productivity.
  • Took minutes at board meetings to keep accurate records.
  • Worked on special projects as assigned leading to successful completion before deadlines.
  • Conducted research for informed decision-making processes.
  • Supported senior staff members during busy periods resulting in efficient workflow.
  • Filed documents, improved data management.
  • Maintained positive and professional demeanour under pressure, handling difficult situations with composure and tact.
  • Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
  • Showed initiative and a willingness to take on new challenges, consistently seeking opportunities to learn and grow.

Operative - Admin

XPO Logistics
Manchester, Lancashire
06.2016 - 02.2019

• Picking and Packing: Accurately picking products from storage and packing them for dispatch.
• Loading and Unloading: Moving goods on and off vehicles using manual handling or machinery like pallet trucks or forklifts.
• Inventory Management: Scanning, sorting, and organizing stock; ensuring accuracy in stock levels and reporting discrepancies.
• Quality Checks: Inspecting goods for damage or compliance with customer standards.
• Working to Targets: Meeting productivity and performance targets, often in a fast-paced environment.
• Health and Safety: Following safety protocols and maintaining a clean, organized workspace.
• Team Collaboration: Communicating effectively with team members and supervisors to ensure smooth operations.

Education

GCSEs - Exact sciences

Punive educational institution
Luanda - Angola
01.1999 - 12.2003

Skills

  • Crisis resolution
  • Cost reduction and efficiency
  • Resilience in high-pressure situations
  • Risk assessment and mitigation
  • Sustainability practices implementation
  • Logistics coordination
  • Continuous Improvement implementation
  • Health and Safety regulations
  • Warehouse Management System
  • Performance monitoring
  • Team Leadership
  • Leadership skills

Languages

Portuguese
Native
Spanish
Intermediate
English
Advanced

Timeline

Operations Manager

HP Express Ltd
10.2021 - 10.2024

Amazon Associate

Amazon Logistics
05.2019 - 09.2021

Operative - Admin

XPO Logistics
06.2016 - 02.2019

GCSEs - Exact sciences

Punive educational institution
01.1999 - 12.2003
Mario Edivaldo De Souza Alves Nascimento