Mario Cala
Summary
Detail-oriented professional with strong written and verbal communication skills, adept in basic coding and computer science principles. Demonstrates exceptional teamwork and collaboration abilities, coupled with a proven track record in customer service and interpersonal skills. Highly organised, disciplined, and committed to meeting deadlines while quickly adapting to new challenges. Eager to leverage these competencies in a dynamic environment that fosters growth and learning.
Driven Retail Sales Associate with strong knack for customer service and communication skills that foster positive client interactions. Demonstrates solid ability to manage transactions and maintain inventory accuracy. Committed to enhancing store performance and delivering exceptional shopping experiences.
Overview
5
5
years of post-secondary education
Work history
Waiter
Il Funghetto
London
- Gained hands-on experience in a busy restaurant environment.
- Assisted with taking orders, serving customers, and clearing tables.
- Developed time management, teamwork, and customer service skills.
- Learned the importance of professionalism and responsibility in a workplace setting.
Retail Assistant (Volunteer)
British Heart Foundation
Borehamwood
- Completed a one-week voluntary placement supporting the daily operations of a busy charity shop.
- Helped sort and organise donated goods, prepare items for display, and maintain a clean and welcoming shop environment.
- Assisted customers on the shop floor and at the till, improving communication and customer service skills.
- Demonstrated reliability, a positive attitude, and the ability to follow instructions in a professional setting.
- Gained valuable insight into the retail sector while contributing to a meaningful cause.
Education
A-Level - Computer Science, Business, Economics
Chingford fundation school
01.2023 - 01.2025
GCSEs - undefined
Kelmscott secondary school
01.2019 - 01.2022
Skills
- Strong written and verbal communication
- Basic coding and computer science principles
- Teamwork and collaboration
- Customer service and interpersonal skills
- Discipline and commitment
- Organised and able to meet deadlines
- Quick to adapt and eager to learn
Hobbies and interests
- Playing football (Sunday League team player)
- Hiking and going on adventures
- Fitness/gym
- Reading and personal development
- Volunteering and helping in the community
Languages
English
Fluent
Albanian
Fluent
Greek
Intermediate (B1)
Timeline
A-Level - Computer Science, Business, Economics
Chingford fundation school
01.2023 - 01.2025
GCSEs - undefined
Kelmscott secondary school
01.2019 - 01.2022
Waiter
Il Funghetto
Retail Assistant (Volunteer)
British Heart Foundation
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