Summary
Overview
Work history
Education
Skills
Timeline
Generic
Marinela Ileana Bocretas

Marinela Ileana Bocretas

High Wycombe

Summary

Creative Hairdresser with 10 years of experience delivering first-class services. Multi-talented with diverse cutting, colouring and styling skills. Known for interpreting client wishes for personalised results.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work history

Salon manager

Optionz Hair & Beauty
High Wycombe, Buckinghamshire
10.2023 - Current
  • Upsold aftercare products to improve salon profits.
  • Developed fresh and creative beauty techniques to match changing industry trends.
  • Worked with latest waxing and depilation techniques to remove unwanted body hair.
  • Oversaw daily operations to promote safety, cleanliness and hygiene standards.
  • Offered promos and discounts to attract more clients and increase salon business.
  • Maintained general appointment calendar and set shift schedules to maintain full staff.
  • Resolved conflicts by acting as mediator and rule enforcer as appropriate.
  • Created digital file classification system for company-wide use.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.

Hairdresser

Self-Employed
High Wycombe, Buckinghamshire
01.2023 - Current
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Set up workstations and treatment rooms with necessary products, equipment and supplies.
  • Answered phone calls daily to schedule appointments and advise on service options.
  • Promoted and sold additional services and products, increasing salon revenue.
  • Purchased supplies to maintain full stock and inventory.
  • Provided detailed instructions and treatment procedures to clients.

Hairdresser

Supercuts
High Wycombe, Buckinghamshire
04.2023 - 06.2023
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Trained junior stylists to create high-performing salon teams.
  • Updated customer files with colour notes, preferences and services delivered.
  • Examined hair texture and condition to determine appropriate treatment.
  • Promoted products and services on social media platforms, increasing potential client engagement.
  • Cleaned, maintained and sterilised styling tools, increasing product lifetimes.
  • Delivered hair styling for model photoshoots.

Sale Assistant

Sally Salon Services
High Wycombe, Buckinghamshire
01.2022 - 06.2023
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Informed customers regarding promos and warranty services to increase sales.
  • Collaborated with sales managers to meet target quotas.
  • Maintained knowledge of products and features to provide recommendations to customers.

Front of House Team Member

Rush Hair
High Wycombe, Buckinghamshire
09.2022 - 03.2023
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Elevated guest experiences by delivering tailored, personalised customer service.
  • Handled reservations to maximise covers and revenue.
  • Managed customer-related issues following company policies and procedures.
  • Received and collected payments from clients to track daily transactions.
  • Monitored expenses and revenue to manage budget needs.
  • Tracked purchases and shelf stock to maintain consistent inventory.

Hairdresser

Rush Hair
High Wycombe, Buckinghamshire
09.2018 - 07.2021
  • Supervised staff performance in absence of management, maintaining faultless salon services.
  • Answered 50+ phone calls daily to schedule appointments and advise on service options.
  • Promoted and sold additional services and products, increasing salon revenue.
  • Trained junior stylists to create high-performing salon teams.
  • Offered style catalogues and magazines showcasing hair style options.
  • Styled hair for large-scale events, including fashion shows and special hair expos.
  • Managed appointments and schedules to smooth workflow.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.

Hairdresser Rent a Chair

Studio Fuxia
Cluj-Napoca, Romania
06.2016 - 03.2018
  • Recommended hair styles to compliment clients' facial features and complexion.
  • Carried out day-to-day duties accurately and efficiently.
  • Consistently arrived at work on time and ready to start immediately.
  • Increased customer satisfaction by resolving issues.
  • Managed appointments and schedules to smooth workflow.
  • Promoted and sold additional services and products, increasing salon revenue.
  • Styled hair using optimum cutting and scissoring techniques.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Built successful, long-standing client relationships, increasing repeat and referral business.

Education

Certificate of Higher Education - Beauty , Hair , Nails

UCECOM SPIRU HARET
Cluj-Napoca, ROMANIA
09.2015 - 06.2017

HAIR EXTENSIONS - Hair Extensions Specialist

Beauty Works
London
03.2023

Balayage Specialist - Beauty

Mounir
Romania
08.2021

Skills

  • Expert communicator
  • Money handling
  • Marketing
  • Cutting and styling
  • Retail sales
  • Colour analysis
  • Cost-effective budget control
  • Strategic scheduling

Timeline

Salon manager

Optionz Hair & Beauty
10.2023 - Current

Hairdresser

Supercuts
04.2023 - 06.2023

Hairdresser

Self-Employed
01.2023 - Current

Front of House Team Member

Rush Hair
09.2022 - 03.2023

Sale Assistant

Sally Salon Services
01.2022 - 06.2023

Hairdresser

Rush Hair
09.2018 - 07.2021

Hairdresser Rent a Chair

Studio Fuxia
06.2016 - 03.2018

Certificate of Higher Education - Beauty , Hair , Nails

UCECOM SPIRU HARET
09.2015 - 06.2017

HAIR EXTENSIONS - Hair Extensions Specialist

Beauty Works

Balayage Specialist - Beauty

Mounir

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Marinela Ileana Bocretas