Professional Executive Assistant with extensive experience in various sectors – Financial, Healthcare and Technology. I am a proactive, friendly team player used to working in a fast-paced environment and used to deal with high pressure situations when they arise.
Overview
10
10
years of professional experience
Work History
Personal Assistant to 8 Directors in Senior Leadership Team (Technology)
News UK
09.2025 - 11.2025
Extensive diary management to SLT team in the Technology team, including proactively scheduling of meetings, coordinating UK and overseas travel (flights/hotels/cars and visas) and managing Directors expenses claims.
Managing Executive inboxes with discretion, responding to meeting requests and ensuring time sensitive messages are managed.
Event management executive of large-scale events for 100+ attendees. Overseeing logistics, attendee lists/invites, catering arrangements, and ensuring attendance of key stakeholders.
Executive Assistant to 5 Trustee Directors
Law Debenture – Financial Investment Trust
12.2023 - 05.2025
Providing extensive diary management and meeting coordinating for 5 Trustee Directors, coordinating travel – using Concur travel system and expenses.
Preparing agendas/rota, taking minutes for weekly team and Committee meetings.
Working closely with team of EA’s, maintaining intranet content, managing team inbox for general queries.
Co-ordinating client networking events on behalf of Directors, sourcing venues and coordinating logistics.
Project support – leading the audit and regular update meetings, liaising with external auditors, and evidence handling.
Client communications and onboarding on behalf of Directors.
Maintaining CRM records for client accounts/contact details to ensure accurate records.
Assisting Directors, running quarterly reports on finance system, processing invoices and meeting deadlines.
Work collaboratively with other EA’s and proactively ensure absence cover and the wider pensions team during busy periods.
Executive Assistant to Team Leaders (Risk & Compliance, Investment Financial Life Strategy and HR)
YTREE – Fin-Tech
08.2022 - 09.2023
Complex diary management to senior stakeholders and the wider business using Google Meet and Zoom.
Liaising with Financial clients to arrange introductory meetings, updating Salesforce with up-to-date details.
Working closely with a small team of EAs and ensuring cover during absences/holidays.
Co-ordinating off-boarding process with line managers – including exit interviews, leavers/promotions letters, informing key people in the business.
Assisting with the integration of HR system, which was being rolled out, brand new, to the entire business, ensuring employees data is maintained.
Co-ordinating recruitment across the business including Finance, Compliance, IFLS and Advice.
Liaising with recruitment agencies, candidates and scheduling interviews.
Project work – including co-ordinating staff sacrifice benefits, key role in Nursery childcare vouchers scheme rollout, while heavily involved with Finance.
Executive Assistant to Team Leader (Head of Professional Staff Affairs) and Senior Pharmacy Director (contract)
Cleveland Clinic – Leading Private Hospital
01.2022 - 07.2022
Extensive diary management for Directors, coordinating meetings/MS teams calls and events.
Acting as point of contact for Exec level Directors dealing with queries from colleagues and clients.
Preparing agendas, coordinating papers, minuting team meeting and Board level meetings.
Coordinating GP onboarding, uploading staff contracts on DocuSign, organising lunches for induction sessions and coordinating consultant payments.
Coordinating recruitment for various positions on behalf of OPSA team.
Managing team inboxes, circulating reference requests for credentialing purposes.
Personal Assistant to Director, Platform Hybrid & IT (PHIT)
Computacenter – Leading independent provider of IT infrastructure
03.2019 - 12.2021
Inbox management for Director, replying to emails on his behalf during meetings. Flagging urgent issues when needed.
Along with booking meetings with vendors and senior stakeholders/clients and assisting the three Head of Sales when needed.
Complex diary management, UK/Overseas travel arrangements including flights, hotels and submitting expenses.
Preparing agendas, minutes and following up on actions for the PHIT management team meeting/extended leadership meetings.
Amending and updating team structure chart, making changes on share point and uploading to the intranet via SharePoint.
Raising POs on ESS system and liaising with accounts payable to ensure prompt payment.
Organising the quarterly two-day offsite team meetings. Liaising with vendor partners to arrange funding, sourcing venues, and running many aspects of the event.
In charge of organising team activity for 45-50 people during the two-day conference including, team outdoor challenges, arranging lunches/dinners, and coordinating speakers.
Leading wine tasting events for customers, vendors and team members.
Admin of HR systems including pay review submissions, raising new vacancies, imputing yearly objectives for Directors management team.
Executive Assistant to MD and Chair (Temporary)
NHS Greenwich CCG – NHS Clinical Commissioning Group
01.2019 - 03.2019
PA to SVP and Exec level Directors (Revenue Management/Procurement/HR)
Worldpay - payment processing company and technology provider
08.2017 - 12.2018
Comprehensive diary management for all Directors including planning, occasional personal appointments and working with Internal Senior PAs in UK, US and abroad.
Inbox management, responding to meeting requests on behalf of the Directors and ensure urgent actions are completed.
Co-ordinating and planning team events, lunches and away days. These were on a quarterly basis for a large team of over 40 people. Included sourcing venues, liaising with event companies, budgeting, hosting and managing feedback.
Ensuring monthly headcount reports are up to date for the head of HR.
Liaising with the recruitment team, ensuring staff details are accurate, and all job changes are accounting for.
PA to one Director (Director of Risk & Quality Improvement)/PA to C Suite Director and management team (Contract roles)
Bupa – Leading Private Healthcare Provider
11.2015 - 06.2017
Managed the Director’s diaries to ensure effective use of their time.
National and international travel arrangement and hotel accommodation.
Finalised itineraries, managed passports and visas, produced itineraries in diaries and processed expenses.
Extensive meeting arrangement. Meetings included a monthly all-day leadership meeting, two-day conferences, internal team meetings and international communication via video conferencing.
Raised purchase orders for all Directors, prepared expenses, raised purchase orders on PeopleSoft, chased procurement/accounts payable for invoice payments.
Provide and completing a confidential secretarial service, handling confidential and sensitive matters.
Managing the CIO’s inbox during absences or in meetings to action urgent requests.
Education
Advanced PowerPoint course -
11.2020
WSET Level 3 in Wine -
10.2020
Intermediate Excel course -
09.2020
WSET Level 2 in Wine and Spirits -
04.2019
GNVQ Advanced Leisure & Tourism Level 3 -
Cambridge Regional College
Skills
MS Office
Word
Excel
PowerPoint
Outlook
Teams
Zoom
Google Meet
Concur
Adobe
Google Suite
Slack
DocuSign
CRM
Salesforce
SharePoint
AI technology
CoPilot
Gemini
Timeline
Personal Assistant to 8 Directors in Senior Leadership Team (Technology)
News UK
09.2025 - 11.2025
Executive Assistant to 5 Trustee Directors
Law Debenture – Financial Investment Trust
12.2023 - 05.2025
Executive Assistant to Team Leaders (Risk & Compliance, Investment Financial Life Strategy and HR)
YTREE – Fin-Tech
08.2022 - 09.2023
Executive Assistant to Team Leader (Head of Professional Staff Affairs) and Senior Pharmacy Director (contract)
Cleveland Clinic – Leading Private Hospital
01.2022 - 07.2022
Personal Assistant to Director, Platform Hybrid & IT (PHIT)
Computacenter – Leading independent provider of IT infrastructure
03.2019 - 12.2021
Executive Assistant to MD and Chair (Temporary)
NHS Greenwich CCG – NHS Clinical Commissioning Group
01.2019 - 03.2019
PA to SVP and Exec level Directors (Revenue Management/Procurement/HR)
Worldpay - payment processing company and technology provider
08.2017 - 12.2018
PA to one Director (Director of Risk & Quality Improvement)/PA to C Suite Director and management team (Contract roles)
<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company
Executive Assistant of Senior Vice President, Managing Director, Directors & office manager at First Bus LondonExecutive Assistant of Senior Vice President, Managing Director, Directors & office manager at First Bus London
Personal Assistant for the Senior Leadership Team at Al Mataf School Cycle 1- AjyalPersonal Assistant for the Senior Leadership Team at Al Mataf School Cycle 1- Ajyal
Head of Medical team and member of board of directors (Volunteer) at Societe Braende Non-Governmental OrganizationHead of Medical team and member of board of directors (Volunteer) at Societe Braende Non-Governmental Organization