Firdousi Ahmed
London
Summary
Dynamic Executive Assistant with a proven track record at First Bus London, specializing in global diary management and travel coordination. Recognized for exceptional organizational abilities and effective communication, streamlining operations while enhancing team collaboration. Adept at providing seamless support for senior executives and managing successful event planning initiatives. Career goals include further developing skills in strategic project management to drive organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Assistant of Senior Vice President, Managing Director, Directors & office manager
First Bus London
London
01.2025 - Current
- Company Overview: Bus transportation company
- Extensive global diary management, complex travel itineraries, leave management
- Travel arrangements coordination, expenses, and reporting
- Office management, event organization, HR coordination, and IT support
- Bus transportation company
Executive Assistant of Senior Vice President, Managing Director, Directors & office manager
RATP Dev
London
01.2022 - 01.2025
- Company Overview: Bus transportation company
- Extensive global diary management, complex travel itineraries, leave management
- Travel arrangements coordination, expenses, and reporting
- Office management, event organization, HR coordination, and IT support
- Bus transportation company
Executive Assistant – Supply Chain & Procurement
Pladis/ McVities/Godiva
London
01.2021 - 01.2022
- Company Overview: Global FMCG
- Global diary management and visa processes
- Invoices and SAP approvals, event organization, HR coordination
- Global FMCG
Executive Assistant – HR
Ferrero International
Luxembourg
01.2019 - 01.2020
- Company Overview: Packaged food company
- Global diary management, travel arrangements, expenses, and reporting
- Document coordination for meetings, IT support, and team collaboration using MS Teams
- Packaged food company
Executive Assistant to Divisional CEO
Dufry
London
01.2016 - 01.2019
- Company Overview: Travel goods retailer
- Meeting support, travel arrangements, IT assistance, and project management
- Travel goods retailer
PA & Terminal Administrator
World Duty-free
London
01.2007 - 01.2016
- Company Overview: London Heathrow Airport
- Customer service, roster management, correspondence, and office management
- London Heathrow Airport
Cash Compliance Administrator
World Duty-free
London
01.2007 - 01.2016
- Company Overview: London Heathrow Airport
- Cash handling, compliance, and document preparation
- London Heathrow Airport
Education
Tesol - Teacher- English as a foreign language
Trinity college
London, UK01.2010
BA Hons - Constructed Textiles
Middlesex University
London, UK01.2005
BTEC Diploma - Foundation Art & Design
Hammersmith College
London, UK01.2002
NVQ (Level 3) - Business Administration
West Cheshire College
Chester, UK01.1997
Skills
- MS Office
- Diary management
- Travel coordination
- Office management
- Expense reporting
- Event planning
- Document preparation
- Microsoft Office
- Project management
- Effective communication
- Time management
- Team collaboration
- Attention to detail
- Problem solving
- Articulate and well-spoken
- Meeting planning
- Administrative support
- Information confidentiality
- Conference planning
- Calendar management
- Business correspondence
- Advanced MS office suite
- File organization
- Document handling
- Videoconference preparation
- Spreadsheet tracking
- Task delegation
- Strong problem solver
- Invoice processing
- Executive support
Hobbies and Interests
- Yoga practitioner - focusing on mindfulness & wellbeing
- DIPLOMA in 2021
Languages
English
First Language
Bengali
Advanced (C1)
C1
French
Beginner
A1
Spanish
Beginner
A1
Certification
- Yoga and mindfulness practitioner
Affiliations
- Bachata dancing
- textiles
- Interior design
- Traveling
- Movies
- Exhibitions and Theatre
Timeline
Executive Assistant of Senior Vice President, Managing Director, Directors & office manager
First Bus London
01.2025 - Current
Executive Assistant of Senior Vice President, Managing Director, Directors & office manager
RATP Dev
01.2022 - 01.2025
Executive Assistant – Supply Chain & Procurement
Pladis/ McVities/Godiva
01.2021 - 01.2022
Executive Assistant – HR
Ferrero International
01.2019 - 01.2020
Executive Assistant to Divisional CEO
Dufry
01.2016 - 01.2019
PA & Terminal Administrator
World Duty-free
01.2007 - 01.2016
Cash Compliance Administrator
World Duty-free
01.2007 - 01.2016
Tesol - Teacher- English as a foreign language
Trinity college
BA Hons - Constructed Textiles
Middlesex University
BTEC Diploma - Foundation Art & Design
Hammersmith College
NVQ (Level 3) - Business Administration
West Cheshire College
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