A healthcare professional with extensive expertise in elderly care, progressive neurological conditions, and brain injuries. Demonstrates strong clinical judgement and patient-focused care, supported by a wide range of skills including phlebotomy, tracheostomy, catheterisation, and PEG. Known for an engaging leadership style and high-level communication abilities, ensuring ethical responsibility and effective conflict mediation. Committed to maintaining knowledge of regulatory standards while fostering a positive attitude in all professional interactions. Career goals include advancing patient care practices through innovative leadership and continuous learning.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work history
Deputy Care Centre Director
Elysium Healthcare - Adderley Green
Stoke-on-Trent, Staffordshire
02.2024 - Current
Supported the Care Centre Director in leading the team to ensure that policies and guidelines are adhered to by staff
Promoting and maintaining staff awareness of Clinical Governance, ensuring high standards of care and demonstrate professionalism.
Established strong relationships with regulatory bodies, ensuring compliance with healthcare standards.
Facilitated open dialogue with residents and their families to foster stronger relationships.
Fostered a cooperative work environment through proactive communication and conflict resolution tactics resulting in increased staff morale.
Led team to improve performance by ensuring that policies and guidelines are adhered to.
Promoted awareness on diversity and equality, fostering better understanding among different cultural groups.
Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
Oversaw staff utilisation and agency usage, ensuring adequate staffing on site to and monitor skill mixes to ensure safe staffing levels
Implemented health and safety procedures across the centre, ensuring a safe working environment for all employees.
Supported staff on the floor with any clinical interventions such as catheterisation, bloods taking etc and providing clinical advice where needed.
Implemented evidence based practice to improve quality of patient care.
Ensured high standards of documentations were maintained by staff
Clinical Service Manager
Elysium Healthcare - Adderley Green
Stoke-on-Trent, Staffordshire
09.2018 - 02.2024
as above
Senior Charge Nurse
Adderley Green Care Centre
Stoke-on-Trent, Staffordshire
10.2017 - 09.2018
Managed emergency situations for swift and efficient response.
Planned individualised care plans according to the needs of each patient.
Developed strong relationships with patients, improving their trust and comfort level.
Implemented infection-control protocols to minimise disease spread.
Ensured high standards of hygiene with regular inspections.
Maintained excellent communication with family members, enhancing their understanding of the patient's condition.
Actively participated in meetings, contributing valuable insights into patient care.
Coordinated and performed patient admissions, transfers and discharges.
Improved patient care by implementing effective nursing practices.
Created a compassionate environment for patients through empathetic nursing approach.
Staff Nurse
Adderley Green Care Centre
Stoke-on-Trent, Staffordshire
04.2016 - 10.2017
Maintained high standards of cleanliness and hygiene within the ward.
Adhered strictly to safety guidelines minimising workplace incidents.
Coordinated with pharmacy staff ensuring timely delivery of medicines.
To participate as a full member of the nursing team in assessing, planning, implementation and evaluation of individual care plans including other relevant agencies as appropriate
To provide ongoing monitoring, support and assessment of residents' physical and psychological needs
To maintain safe custody, accurate administration and recording of drugs
To be aware of and have regard for the advice from the NMC and other statutory bodies in relation to professional matters.
Unit Manager
Guardian Care Centre
Stoke-on-Trent, Staffordshire
06.2014 - 04.2016
Same as above (Senior Charge Nurse)
Staff nurse
Amberley House
Stoke-on-Trent, Staffordshire
09.2012 - 06.2014
As above (staff nurse)
Senior Nurse Coordinator
Guardian Care Centre
Stoke-on-Trent, Staffordshire
01.2008 - 09.2012
Acted as a mentor for junior nurses helping them improve their practical skills.
Established rapport with patients, facilitating open communication about health concerns and treatment options.
Advocated for patients' rights to quality healthcare, fostering trust and respect in the process.
Oversaw and managed clinical and support staff members in patient care activities whilst maintaining a high level of staff morale and professionalism
Self directed with astute judgement skills. High level of personal accountability
Developed patient care plans including assessments, interventions and evaluations
Safe administration of medications and monitor efficacy or side effect.
Escalate acute conditions or changes to GP or emergency services as needed.
Staff Nurse
Guardian Care Centre
Stoke-on-Trent, Staffordshire
08.2006 - 01.2008
as above (staff nurse)
Adaptation Nurse
Guardian Care Centre
Stoke-on-Trent, Staffordshire
11.2005 - 08.2006
Liaised effectively with patients' families, facilitating communication between medical staff and family members.
Assist and work alongside healthcare assistants in meeting the needs of the service users and helping them with activities of daily living
Carry out procedures such as PEG feeding, catheter care, wound care or perform tasks under the direct supervision of the trained nurse.
Education
Bachelor of Science - Nursing
Dominican College
Manila, Philippines
06.1992 - 04.1996
Skills
High-Level communication
Ethical responsibility
Conflict mediation
Leadership proficiency
Knowledge of regulatory standards
Engaging leadership style
Positive attitude
Strong clinical judgement
Patient focused
Wide range of knowledge of different areas such as Elderly care (Dementia), progressive neurological conditions, brain injuries, tracheostomy care, palliative care
Skills include phlebotomy, tracheostomy, catheterisation, PEG