Jasmin Emery

In my role as Personal Assistant to the Managing Director, I manage a wide range of responsibilities that require strong multitasking, time management, and organizational skills. From coordinating property refurbishments to handling administrative tasks and daily support, I ensure that operations run smoothly and efficiently across both professional and personal matters.

• Coordinate daily with the Managing Director to relay key tasks, provide progress updates, and support decision-making with timely information.
• Assist in managing the refurbishment and ongoing maintenance of a high-end Airbnb property.
• Organise and schedule appointments, liaise with contractors, suppliers, and service providers.
• Handle administrative duties including payment of invoices and basic expense management.
• Support other team members by coordinating maintenance and addressing day-to-day operational needs across both professional and personal properties.
• Manage procurement, insurance policies, and regular payments to ensure uninterrupted operations and compliance.
• Handled confidential information discreetly, ensuring privacy and trustworthiness.
• Maintained effective communication flow by managing the Managing Director's inboxes and diaries.
• Organised and conducted recruitment process for vacant positions within the company.
• Provided exceptional administrative support to ensure seamless daily operations.

I have worked with LEA Property Solutions, a company specialising in HMO property management, every summer for the past five years. I initially joined as an Office Administrator and gradually progressed to the role of Lettings Consultant, gaining hands-on experience in managing their property portfolio.

• Managed and conducted move in, move out and viewings independently that resulted in a smooth process for the tenant.
• Facilitated smooth transactions by coordinating legal procedures and paperwork efficiently.
• Compiled detailed reports on property conditions following inspections and efficiently communicating this to the property owner.
• Streamlined communication processes between landlords and tenants, fostering harmonious relationships.
• Arranged professional photography for property listings, increasing interest from prospective tenants.
• Assisted clients in understanding their rights and responsibilities under lease agreements.
• Executed thorough tenant screening processes, minimising risks of rent defaults.
• Oversaw timely rent collection, maintaining steady income stream for landlords.
• Streamlined administrative procedures with meticulous record-keeping.
• Addressed maintenance issues promptly, improving tenant retention.

As a Supervisor, I am responsible for coordinating the team and ensuring that all health and safety regulations are consistently upheld. I oversee the smooth day-to-day operation of the café, efficiently managing tasks such as operating the till and coffee machine, monitoring stock levels, and handling deliveries.

• Implemented hygiene standards throughout café premises for public health safety compliance.
• Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
• Assisted in inventory control measures for effective stock management.
• Maintained and operated espresso machines, blenders and commercial coffee brewers.
• Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
• Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
• Managed daily operations to increase productivity.
• Maintained cleanliness of the café area whilst preparing orders.
• Managed high volume orders during peak hours maintaining quality of service.

• Worked 20 hours per week while studying at university, balancing academic and professional commitments effectively
• Operated the coffee machine and till, ensuring high standards of service and efficiency during peak hours
• Served customers on the main floor by delivering drinks, clearing tables, and taking orders directly from guests
• Completed kitchen shifts involving preparation of daily lunch sandwiches and baking pastries
• Gained experience in a high-pressure environment at the flagship 200 Degrees store in central Nottingham, consistently managing high customer volumes and long queues
• Acquired foundational barista skills, including basic latte art and in-depth knowledge of various coffee drinks and coffee beans

• Assisted in a high-volume kitchen serving 150+ children each weekend, supporting chefs with food preparation and service
• Maintained strict hygiene standards to prevent cross-contamination, ensuring compliance with food safety regulations
• Cleaned and reset the kitchen and dining areas after each service, contributing to an efficient and sanitary environment
• Supported the delivery of weddings and formal dinners, gaining experience working to high standards under tight time constraints
• Worked both front of house and back of house, developing skills in service, event coordination, and post-event clean-up
• Strengthened problem-solving abilities through hands-on experience in fast-paced and dynamic settings