Accomplished operations manager with extensive expertise in operations management, team leadership, and customer service. Proven track record in project management, problem solving, and driving business improvements. Adept at coaching and mentoring teams to achieve targets and KPIs while maintaining financial and budget controls. Committed to ensuring health and safety standards, effective communication, and fostering strong interpersonal skills. Skilled in time-management, staff recruitment, effective delegation, performance monitoring, and resource allocation. Career goal: To leverage extensive experience to drive organisational success through strategic leadership and continuous improvement.
Fully qualified painter and decorator for 12 years completing a NVQ level 3 while gaining work experience, I worked in a commercial and domestic environment