Marian McEyeson
London,Sidcup
Summary
Dedicated professional with a strong foundation in customer service and workplace safety. Demonstrates exceptional skills in organising work stations, computer proficiency, and cash handling. Proven ability to collaborate effectively within teams, aiming to leverage these competencies towards enhancing operational efficiency and customer satisfaction.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work history
Housekeeping Attendant
Karma St. Martins Hotel Group
Isles of Scilly
2025.03 - 2025.11
- Kitchen Porter
- Cleaning guests bedrooms and bathrooms ready for arrival
- Cleaning of communal areas
FOH/Housekeeping Staff Member
The Old Ship Hotel
Padstow, Cornwall
2024.03 - 2024.11
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Provided exceptional service to high volume of daily customers.
- Delivered food and drinks to tables in a timely manner.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Team Member
Greggs Plc
Gillingham, Kent
2023.09 - 2023.12
- Taking customers orders, food preparation, serving at the till and cashiering
- Keeping work areas clean, organized and safe to promote efficiency and team safety
- Contribute to team success by completing jobs quickly and accurately
Restaurant Server
Butlins Ltd
Minehead, Somerset
2023.05 - 2023.07
- Greeted new customers, discussed specials and took drinks orders
- Served food and beverages promptly with focused attention to customers needs
- Worked with POS systems to place orders, manage bills and handle complimentary items
- Bussed and reset tables to keep dining room and work areas clean
Hospitality/Catering Assistant
Appetite4Work Ltd
London
2022.11 - 2023.02
- Waitressing/Bar work at events for clients
- Food Preparation
- Provided friendly, courteous service to create memorable moments for guests.
Housekeeping and Laundry Attendant
Moulin Hotel
Pitlochry, Scotland
2022.08 - 2022.10
- Changed bed linen and made beds ready for guest check-in
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in
- Removed trash from rooms and replaced liners to wastebaskets.
Hospitality Assistant
Team Support Ltd
London
2021.04 - 2022.01
- Provided highest quality customer service standards by anticipating customer needs
- Supported team operations by keeping supplies well-stocked and stations ready for guest service
- Worked with clients to coordinate details of special functions to ensure events ran smoothly.
House Cleaner
Housekeep Ltd
London
2020.02 - 2020.04
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs
- Cleaned homes following specific and detailed protocols and requests
- Washed and dried dishes to maintain clean and orderly kitchen.
Bar Staff
Winter Wonderland
Hyde Park, London
2019.11 - 2020.01
- Supported day-to-day operations, assisting teammates with various tasks
- Greeting customers and taking orders, service and cashiering
- Resolved issues to meet customer requirements.
Kitchen Porter
Castle Inn Hotel
Keswick, Cumbria
2019.08 - 2019.10
- Polished utensils according to instructions to prepare for upcoming service
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restocking items
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis
Kitchen Porter
Tate Britain Museum
London
2018.07 - 2018.11
- Polished utensils according to instructions to prepare for upcoming service
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions
Hospitality Team Member
Berkeley Scott Recruitment
London
2018.03 - 2018.06
- Bar work, waitressing and cashiering at events and functions
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies
- Provided highest quality customer service standards by anticipating customer needs
Barista
Costa Coffee Ltd
London
2016.10 - 2017.01
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Collected payments and provided accurate change
- Maintained clean and organized workspace, enabling co-workers to locate resources and product.
Sales Assistant
Faith Bookshop Ltd
Accra
2013.02 - 2014.12
- Helped customers find specific products, answered questions and offered product advice
- Accepted and completed cash, check and credit card payments
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Typist
Quick-Scribe Data Solutions
Accra
2012.04 - 2013.01
- Transcribed dialogue, conversation and discussion with rigor and accuracy
- Proofread documents and corrected errors in grammar, spelling and punctuation
Education
NVQ Level 2 - Business and Administration
Sight and Sound Secretarial College
London 1994.11 - 1996.04
GCSEs - Maths, English, French And Science
Grey Coat Hospital
Westminster, London 1989.09 - 1992.06
GCSEs -
Sion-Manning Secondary School
London 1987.09 - 1989.07
Skills
- Customer Service
- Workplace Safety
- Organizing Work Stations
- Computer Skills
- Cash Handling
- Teamwork and Collaboration
REFERENCES
Karma St Martins Hotel Group
General Manager -Scott Fisher
Supervisor - Hope Shaw Weston
scott,fisher@karmagroup.com
gm@karmastmartins,com Tel. Nos - 07756613312/07549113535
Affiliations
My hobbies and interests are traveling, reading and sporting activities.
Timeline
Housekeeping Attendant
Karma St. Martins Hotel Group
2025.03 - 2025.11
FOH/Housekeeping Staff Member
The Old Ship Hotel
2024.03 - 2024.11
Team Member
Greggs Plc
2023.09 - 2023.12
Restaurant Server
Butlins Ltd
2023.05 - 2023.07
Hospitality/Catering Assistant
Appetite4Work Ltd
2022.11 - 2023.02
Housekeeping and Laundry Attendant
Moulin Hotel
2022.08 - 2022.10
Hospitality Assistant
Team Support Ltd
2021.04 - 2022.01
House Cleaner
Housekeep Ltd
2020.02 - 2020.04
Bar Staff
Winter Wonderland
2019.11 - 2020.01
Kitchen Porter
Castle Inn Hotel
2019.08 - 2019.10
Kitchen Porter
Tate Britain Museum
2018.07 - 2018.11
Hospitality Team Member
Berkeley Scott Recruitment
2018.03 - 2018.06
Barista
Costa Coffee Ltd
2016.10 - 2017.01
Sales Assistant
Faith Bookshop Ltd
2013.02 - 2014.12
Typist
Quick-Scribe Data Solutions
2012.04 - 2013.01
NVQ Level 2 - Business and Administration
Sight and Sound Secretarial College
1994.11 - 1996.04
GCSEs - Maths, English, French And Science
Grey Coat Hospital
1989.09 - 1992.06
GCSEs -
Sion-Manning Secondary School
1987.09 - 1989.07