MARIANA YANEVA
Cambridge
Summary
Detail-oriented professional with AAT certification and a proven track record in customer service, invoice processing, and cash handling. Demonstrates time management, teamwork, and self-motivation while ensuring data entry accuracy and maintaining a good eye for detail. Proficient in Microsoft Office, with a commitment to delivering high-quality results and supporting organisational efficiency.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Catering Assistant
Ysgol Penglais School
Aberystwyth, Wales
12.2022 - 01.2025
- Ensured strict compliance with health and safety policies and regulations, maintaining a safe and hygienic working environment at all times
- Strong food handling skills, including preparation, portioning, and presentation, while adhering to high standards of cleanliness and quality
- Exceptional attention to detail by carefully monitoring food preparation processes and ensuring accuracy in accommodating menu changes and dietary requirements
- Adapted swiftly to alterations in menu items and operational changes, showcasing flexibility and a proactive approach to problem-solving
- Engaged professionally and courteously with students, teachers, and school staff, fostering positive relationships and ensuring a welcoming experience
- Maintained allergy awareness and prioritised the health and safety of individuals with dietary restrictions by following strict guidelines and protocols
- Followed instructions precisely and communicated effectively with chefs and other kitchen staff, contributing to a cohesive and efficient team dynamic
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Assisted in training new staff members, and fostering a supportive work environment.
Restaurant Supervisor
Sweet Vice with Poly Ltd
Aberystwyth, Wales
10.2020 - 12.2024
- Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Gained experience in all restaurant activities, including waiting, bar and front of house.
- Improved customer satisfaction by promptly addressing and resolving complaints.
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management.
- Built and maintained excellent working relationships with produce suppliers to ensure ingredient quality.
Kitchen Porter
Stange & Co Ltd./ Glengower
Aberystwyth
12.2019 - 01.2020
- Unloaded deliveries, and stored items properly for easy accessibility.
- Assisted in stock rotation tasks; maintained accurate inventory count.
- Assisted chefs in food preparation for efficient meal service.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Swept and mopped floors at the end of shifts to ensure a tidy workspace the next day.
- Followed established procedures for handling special cleaning solutions to protect self and others from harm.
- Kept a safe working environment by following all health and safety regulations.
Education
BA - Fine Art
Aberystwyth University
10.2017 - 06.2021
AAT Level 2 Certificate - Accounting
Coleg Sir Gâr
Aberystwyth, Ceredigion 09.2022 - 01.2024
Skills
- AAT certification
- Time management excellence
- Customer Service
- Invoice processing
- Microsoft Office
- Self-motivation
- Teamwork
- Data entry accuracy
- Cash handling
- Good eye for detail
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Affiliations
- Books
- Photography
- Nature
Languages
Bulgarian
Native
References
References available upon request.
Timeline
Catering Assistant
Ysgol Penglais School
12.2022 - 01.2025
AAT Level 2 Certificate - Accounting
Coleg Sir Gâr
09.2022 - 01.2024
Restaurant Supervisor
Sweet Vice with Poly Ltd
10.2020 - 12.2024
Kitchen Porter
Stange & Co Ltd./ Glengower
12.2019 - 01.2020
BA - Fine Art
Aberystwyth University
10.2017 - 06.2021
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