Mariana Smerechuk
London
Summary
Dedicated hospitality professional with expertise in fruit smoothie preparation, speciality coffee brewing, and tea brewing. Demonstrates exceptional customer service skills and reliability during peak hours, ensuring efficiency in service and punctuality maintenance. Proficient in waiting etiquette, table setting, and morning shift adaptability, aiming to enhance guest experiences in dynamic environments.
Overview
11
11
years of professional experience
Work history
Breakfast waitress
Flemings Mayfair Hotel
London
2025.08 - Current
- Delivered outstanding customer service by promptly serving breakfast and beverages.
- Created a relaxing atmosphere for guests through warm greetings and quick problem-solving.
- Managed cash register efficiently at end of shift, ensuring accurate accounting details.
- Took food orders accurately, minimising mistakes in order preparation and delivery.
- Prepared hot beverages for guests, resulting in positive feedback on coffee quality.
- Kept buffet well-stocked with fresh food to maintain guest satisfaction.
Room service waiter
COMO Metropolitan London
London
2025.02 - 2025.07
- Ensured guest satisfaction by providing prompt and courteous room service.
- Maintained clean and organised work area to ensure efficient service delivery.
- Set up meal trays in accordance with each order's specifications, improving guest satisfaction.
- Provided detailed menu information to guests for informed dining choices.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Food runner
Haz Bar & Restaurant
London
2022.08 - 2024.11
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Assisted waitstaff in taking orders when needed, ensuring accurate relay of information to the kitchen team.
- Improved service speed by familiarising myself with table numbers and seating arrangements within the restaurant.
- Accomplished smooth workflow during peak hours by maintaining constant communication with waitstaff and chefs.
- Ensured guest satisfaction, always serving meals with a smile and friendly manner.
Jewellery designer and maker
Spiridonis
Ivano-Frankivsk
2018.06 - 2022.01
- Repaired antique jewellery whilst retaining original features and value.
- Teamed up with marketing department for promotional campaigns of new collections.
- Ensured customer satisfaction with comprehensive after-sale services.
- Liaised with suppliers for timely delivery of raw materials.
- Conducted quality control checks to maintain high standards in final product.
- Handled custom orders, ensuring specifications were met accurately.
Pharmacist
Retsepty Zdorovia
Ivano-Frankivsk
2015.08 - 2018.05
- Enhanced patient care by providing accurate medication information and advice.
- Kept accurate records of all dispensed items, adhering strictly to legal requirements.
- Administered influenza vaccinations during flu season; enhanced community health awareness.
- Undertook regular continuing professional development activities to maintain high professional standards.
- Minimised errors in prescription handling through meticulous attention to detail.
Education
College Diploma - Pharmacy
Kolomia Medical College
Kolomia 09/2012 - 06/2015
Skills
- Fruit smoothie preparation
- Punctuality maintenance
- Speciality coffee brewing
- Reliability in peak hours
- Tea brewing expertise
- Customer Service
- Efficiency in service
- Waiting etiquette understanding
- Table setting proficiency
- Morning shift adaptability
Languages
Ukrainian
Native
English
Upper intermediate
Timeline
Breakfast waitress
Flemings Mayfair Hotel
2025.08 - Current
Room service waiter
COMO Metropolitan London
2025.02 - 2025.07
Food runner
Haz Bar & Restaurant
2022.08 - 2024.11
Jewellery designer and maker
Spiridonis
2018.06 - 2022.01
Pharmacist
Retsepty Zdorovia
2015.08 - 2018.05
College Diploma - Pharmacy
Kolomia Medical College
09/2012 - 06/2015