Mariana Girbu
Birmingham,Longbridge
Summary
Reliable professional experienced in customer service, hospitality, retail, and warehousing. Thrives in fast-paced environments, delivering high-quality service and maintaining standards. Highly organised and adaptable, capable of working independently or collaboratively. Seeking part-time Customer Service roles in cafés, bakeries, or retail.
Overview
8
8
years of professional experience
Work History
Full-Time Parent / Homemaker
01.2021 - Current
- Cultivated organisational and multitasking skills while managing a busy household environment.
- Organised and prioritised tasks while managing high-pressure situations.
- Created and maintained budgets to effectively manage household expenses.
- Prepared nutritious meals and coordinated daily household activities.
- Communicating with teachers, doctors, and other professionals
Barista
Pret A Manger
Birmingham
02.2019 - 12.2020
- Crafted and delivered high-quality hot drinks and food
- Greeted customers and processed orders efficiently
- Maintained cleanliness of tables and dining areas to enhance customer experience
- Assisted team members by performing various daily tasks and enhancing customer service interactions
Warehouse Operative
Clipper Logistics
Northampton
10.2018 - 02.2019
- Loaded and unloaded delivery vehicles to maintain workflow
- Picked and packed items for timely dispatch
- Followed warehouse procedures and safety guidelines to ensure compliance and safety
Room Attendant
Lithe Hill Hotel & Spa
Surrey
04.2018 - 09.2018
- Cleaned and prepared executive suites to ensure guest satisfaction and comfort
- Restocked towels, linen, and guest essentials to maintain high standards of service
- Developed detailed cleaning schedules for staff to optimise workflow and maintain efficiency
Education
Level 3 Diploma - Business Administration
London Professional College
London, ENG12-2020
BA (Hons) - Business Management
Arden University
Birmingham, BIR05-2026
Skills
- Computer literacy
- MS Office
- Time management
- Organizational skills
- Task prioritization
- Multitasking
- Adaptability
- Reliability
- Teamwork
- Team collaboration
- Communication
- Customer service
- Communication skills
- Problem solving
Custom Section
True, Sales Manager, ProConsulting Group, Marketing Specialist, IT Prolab
Hobbies and Interests
- Reading
- Exploring new cultures
- Staying active through regular exercise
Languages
Romanian
Proficient
C2
Russian
Advanced
C1
English
Advanced
C1
Hobbies and interests
- I enjoy practicing music, going for long walks, and exploring new places. I’m also passionate about discovering new coffee flavours, tasting different foods, and experimenting with cooking. These activities keep me creative, curious, and op
Timeline
Full-Time Parent / Homemaker
01.2021 - Current
Barista
Pret A Manger
02.2019 - 12.2020
Warehouse Operative
Clipper Logistics
10.2018 - 02.2019
Room Attendant
Lithe Hill Hotel & Spa
04.2018 - 09.2018
Level 3 Diploma - Business Administration
London Professional College
BA (Hons) - Business Management
Arden University