Marian Corbu
Romford,England
Summary
Resourceful professional with proactive approach to leadership and problem-solving. Demonstrates strong organisational skills and ability to communicate effectively. Committed to driving operational excellence and enhancing team performance.
Overview
7
7
years of professional experience
Work history
Senior duty manager
Whitbread
London
2022.06 - Current
- Managed inventory effectively, preventing stock-outs or overstocking situations.
- Maintained high cleanliness standards for guest comfort and satisfaction.
- Coordinated events and functions, ensuring seamless execution.
- Trained new team members, enhancing their productivity levels.
- Ensured compliance with all regulatory requirements for safe business practices.
- Conducted routine inspections to maintain high-quality maintenance standards across the property.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Supervised staff members to ensure efficiency in service delivery.
- Managed daily operations for smooth functioning of the establishment.
- Collaborated with other departments to provide holistic hospitality services.
- Streamlined front desk procedures for improved customer experience.
Hotel Manager (cover)
Whitbread
London, London
2024.04 - 2026.07
- Conducted regular property inspections to maintain high standards of cleanliness and repair.
- Organised successful corporate events with meticulous attention to detail.
- Maintained compliance with health and safety regulations within the premises.
- Developed comprehensive staff training programmes for improved efficiency.
- Managed payroll operations for all hotel departments, ensuring accuracy and timely processing.
- Coordinated and maintained staff rotas across all departments to ensure adequate coverage and operational efficiency.
- Prepared and processed financial reports, including refunds and discounts, in line with company policies and procedures.
- Assisted with regulatory inspections, including Environmental Health Officer (EHO) and fire safety audits, ensuring compliance with health, safety, and local authority requirements.
- Maintained compliance documentation and supported adherence to company policies, health & safety standards, and operational procedures.
Supervisor
Sky
Coventry
2020.04 - 2022.06
- Monitored employee attendance records for maintaining discipline within the team.
- Improved team efficiency by implementing new scheduling practices.
- Fostered a positive work culture to boost employee morale.
- Implemented company policies effectively, maintained high standards of service delivery.
- Managed daily operations to increase productivity.
- Monitoring performance and making sure targets (sales, customer satisfaction, KPIs) are met
- Reporting on team performance and improving processes
Roofer
Nuneaton roof truss
Nuneaton
2019.01 - 2020.03
- Managed roofing repairs, increased longevity of structures.
- Installed weather-proof materials, provided long-lasting protection against harsh elements.
- Improved property aesthetics with the installation of new roofing materials.
- Maintained clean work areas to minimise hazards.
- Ensured safety on site by adhering to strict health and safety guidelines.
Skills
- Facility management expertise
- Customer satisfaction enhancement
- Delegation techniques
- Understanding retail operations
- Familiarity with gdpr standards
- Risk assessment procedures
- Availability and scheduling leadership
- Budgetary oversight
- Staff rota designing
- Customer relations management
- Project management certification
- Policy implementation compliance
- Leadership competency
- Time management proficiency
- Staff development
- Operational planning
- Health and Safety regulations
- Incident reporting
- Staff management
Languages
Romanian
Native
Timeline
Hotel Manager (cover)
Whitbread
2024.04 - 2026.07
Senior duty manager
Whitbread
2022.06 - Current
Supervisor
Sky
2020.04 - 2022.06
Roofer
Nuneaton roof truss
2019.01 - 2020.03