Colin Egar
Stoke on Trent,Staffordshire
Summary
A fit and active professional with strong work ethics. I am driven and adaptable to any situation. Proven ability to handle heavy workloads, pressure situations and resolve conflicts, ensuring customer satisfaction and wellbeing.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Senior duty manager
Awesome walls
Stoke-on-Trent, Staffordshire
2011.10 - 2026.01
- Organised staffing schedules optimally, maintaining efficient operations during peak hours.
- Enhanced guest satisfaction by implementing personalised service standards.
- Coordinated events and functions, ensuring seamless execution.
- Managed daily operations for smooth functioning of the establishment.
- Streamlined front desk procedures for improved customer experience.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Trained new team members, enhancing their productivity levels.
- Oversaw workforce recruitment and development processes to guarantee service excellence.
- Managed social media for the Stoke branch.
- Conducted regular safety checks to maintain a safe environment for guests and employees.
Laboratory test technician
Sumitomo Electrical wiring systems - Europe
Newcastle-under-Lyme, Staffordshire
1999.06 - 2011.09
- Testing of materials and products to ISO 9001.
- Testing products according to customer specifications, including but not limited to wiring harness and fuse box (Automotive).
- Conducted regular equipment inspections, ensured operational efficiency.
- Coordinated with customer to ensure testing was carried out to the highest possible standard.
- Managed calibration systems for the UK site and Romanian site.
Education
GCSEs - Sciences, English, Maths, IT, Geography
Haywood High School
Stoke on trent 1993.09 - 1997.07
NVQ Level 1 - Engineering
Newcastle-under-Lyme College
Newcastle-under-Lyme 1998.08 - 1999.08
NVQ Level 2 - Mechanical Engineering
Newcastle-under-Lyme College
Newcastle-under-Lyme 1999.09 - 2000.07
Skills
- Staff rota designing
- Understanding retail operations
- Facility management expertise
- Cash handling accuracy
- Staff management
Affiliations
- Outdoor pursuits (Hill walking, rock climbing, Navigation)
- Computers
- Maintenance of private vehicle
Certification
Full clean driving license
Level 2 food safety and hygiene
Level 1 safeguarding everyone
Firemarshall and warden training
REC outdoor first aid certificate
Timeline
Senior duty manager
Awesome walls
2011.10 - 2026.01
NVQ Level 2 - Mechanical Engineering
Newcastle-under-Lyme College
1999.09 - 2000.07
Laboratory test technician
Sumitomo Electrical wiring systems - Europe
1999.06 - 2011.09
NVQ Level 1 - Engineering
Newcastle-under-Lyme College
1998.08 - 1999.08
GCSEs - Sciences, English, Maths, IT, Geography
Haywood High School
1993.09 - 1997.07