MARIAM OMOTOLANI BALOGUN
LONDON,SOUTH EAST LONDON
Summary
Data-driven healthcare professional with over 3 years of experience in clinical support, patient safety, and documentation in regulated care environments. Proficient in incident reporting, audit preparation, and maintaining accurate records to ensure safe and effective care delivery. Expertise in analysing clinical data to identify trends, supporting multidisciplinary teams, and enhancing documentation systems to comply with CQC standards. Currently advancing technical skills in Power BI and advanced Excel, with a focus on roles in NHS data analysis, governance, and patient safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Support Worker (Audit & Compliance Focus)
Clia Care, London
LONDON, SOUTH WEST LONDON
06.2024 - Current
- Ensure accurate maintenance of structured clinical records to enhance continuity of care and facilitate MDT decision making.
- Executed complete incident reporting using Datix, ensuring timely escalation in accordance with safeguarding and patient safety protocols.
- Conduct internal audits of care plans and MAR charts to enhance documentation quality and ensure CQC compliance.
- Analyse incident patterns and behavioural trends to enhance risk identification and inform care planning adjustments.
- Facilitated collaboration with GPS and multidisciplinary teams to communicate clinical updates effectively.
- Conduct data quality checks to ensure accuracy and completeness of records prior to audits.
- Assisted with onboarding processes for new staff members.
Supported adherence to documentation standards.
Aided in the enforcement of compliance procedures.
Care / Support Worker
Mitender Care
LONDON, East London
04.2022 - 06.2024
- Delivered high-quality, person-centred care in line with care plans and safeguarding standards.
- Maintained accurate daily records, supporting audit readiness, and continuity of care.
- Administered medication in line with MAR charts and safety protocols.
- Monitored and reported changes in patient condition, escalating concerns appropriately.
- Supported service users with mobility, nutrition, and emotional well-being.
- Built strong working relationships with service users, families, and care teams.
Specialist Volunteer (Community Support & Coordina
Mobility Help for Disabled People, London
LONDON, London
12.2020 - 07.2022
- Coordinated support services for vulnerable individuals through appointment scheduling and follow-ups.
- Maintained comprehensive records and communication logs for effective support delivery.
- Facilitated communication between service users and service providers.
- Assisted in resource allocation and prioritisation for individuals with high needs.
Voluntary Care Support Worker Administrator
Arise-Shine Ltd, London
Uxbridge, Uxbridge
10.2020 - 01.2022
- Managed administrative records and supported audit tracking processes.
- Maintained structured data systems to support service coordination and reporting.
- Supported communication between service users, staff, and care coordinators.
- Assisted with documentation updates to improve record accuracy and accessibility.
Quality Control Officer
UAC FOODS
NIGERIA, LAGOS,NIGERIA
06.2017 - 12.2018
- Performed quality inspections and testing to maintain adherence to safety protocols.
- Logged and evaluated production metrics to aid quality assurance efforts.
- Assisted in enhancing processes to boost operational effectiveness.
Education
Master of Science - INTERNATIONAL BUSINESS WITH DATA ANALYTICS
Ulster University
Coleraine01-2022
Bachelor of Science - BTech in Pure and Applied Biology (Storage Technology)
UNIVERSITY OF TECHNOLOGY AKURE
ONDO STATE,NIGERIA01-2018
Skills
Clinical and Governance Data and Technical Audit and Improvement Communication and Operations
- Patient safety and risk awareness
- Incident reporting (Datix)
- Safeguarding (Adults and Children)
- CQC compliance and audit readiness
- Clinical Documentation and Record Keeping
- Microsoft Excel (Pivot Tables, VLOOKUP, Data Tracking)
- Power BI (In progress)
- SharePoint
- Data Quality and Validation
- Clinical Audit Cycle
- Quality Improvement (PDSA methodology)
- Audit Preparation and Compliance Monitoring
- MDT Collaboration
- Stakeholder Communication
- Staff Support and Training
- Record Management and Administration
- Group leadership
- Community integration
- Practical decision making
- Client empowerment
Languages
English
Proficient
C2
Certification
Care Certificate (Skills for Care / Employer-Based)
Safeguarding Adults & Children (Level 2 or 3)
Basic Life Support (BLS)
Manual Handling & Moving and Handling
Medication Administration & Safe Handling of Medicines
Infection Prevention & Control
Health & Safety & Fire Safety
Equality, Diversity & Inclusion (EDI)
Food Hygiene & Nutrition Awareness
Positive Behaviour Support (PBS) – Redstone Training
Data Protection / GDPR Training
Power BI Training (In Progress – Microsoft)
Accomplishments
Improved documentation systems, reducing missing records during audits and strengthening CQC compliance readiness.
Consistently maintained accurate clinical records and medication administration with a strong focus on patient safety and data quality.
Identified and reported incident trends using Datix, supporting risk management and safer care delivery
Supported onboarding and training of new staff, improving adherence to documentation standards and care protocols.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Support Worker (Audit & Compliance Focus)
Clia Care, London
06.2024 - Current
Care / Support Worker
Mitender Care
04.2022 - 06.2024
Specialist Volunteer (Community Support & Coordina
Mobility Help for Disabled People, London
12.2020 - 07.2022
Voluntary Care Support Worker Administrator
Arise-Shine Ltd, London
10.2020 - 01.2022
Quality Control Officer
UAC FOODS
06.2017 - 12.2018
Master of Science - INTERNATIONAL BUSINESS WITH DATA ANALYTICS
Ulster University
Bachelor of Science - BTech in Pure and Applied Biology (Storage Technology)
UNIVERSITY OF TECHNOLOGY AKURE