Mariam Bibi
Birmingham
Summary
I am a motivated, creative and hardworking individual with a strong passion for digital marketing, content creation, social media strategy and brand development. I enjoy designing engaging promotional content using Canva, and have built a solid academic foundation through my Level 3 National Diploma in Business Studies and Tech & Digital Skills Bootcamp, where I developed knowledge of branding, digital communication, marketing principles and professional working practices. Through my studies, volunteering, work experience programmes and recent role as Sales Assistant at Amsons, I have honed excellent customer service, verbal and written communication, teamwork, organisation and problem‑solving abilities. Working in a fast‑paced retail environment strengthened my confidence in building positive customer relationships, maintaining high visual merchandising standards, working efficiently under pressure, and consistently delivering a friendly and professional service.
I am a quick learner who takes initiative, embraces new challenges, and actively expands my creative and technical skills through self‑directed projects and independent learning. I am now seeking a digital marketing apprenticeship or entry‑level opportunity where I can further develop my expertise in content creation, branding, social media management and digital campaign support, while gaining valuable hands‑on industry experience. Eager to combine my creative flair with strong business awareness, I am committed to contributing positively to team goals, bringing fresh ideas, and growing professionally within a forward‑thinking organisation.
Overview
5
5
Languages
1
1
Certification
3
3
years of professional experience
Work History
Personal Digital, Creative & IT Experience
Self-Directed
- Current
- Digital Content Creation: Designed posters, promotional graphics, and visual materials using Canva for personal and project-based use.
- Social media & Branding Awareness: Developed an understanding of how engaging visual content can support branding and audience engagement.
- Tech Knowledge: Built and repaired PCs, developing strong problem-solving abilities, technical knowledge, and attention to detail.
- Software Proficiency: Confident using Microsoft Office including Word, Excel, and PowerPoint for presentations, organisation, and digital tasks.
- Project Management: Managed personal digital and tech projects independently, strengthening organisation, planning, and time management skills.
- Creative & Technical Skills: Combined creativity with technical knowledge through ongoing self-directed learning and practical projects.
- Continuous Learning: Actively improving digital, creative, and technical skills by exploring new tools, design techniques, and technology trends.
Sales Assistant
Amsons
01.2026 - 01.2026
- Product Presentation: Set up, organised, and maintained attractive product displays and shelving in line with company standards, ensuring the shop floor remained tidy, well-stocked, and visually appealing.
- Customer Service & Product Knowledge: Developed a strong understanding of product ranges, materials, and care instructions to confidently assist customers, answer enquiries, and provide suitable recommendations.
- Stock Replenishment: Replenished and organised stock efficiently, preparing scarves, accessories, and other products to maintain fully stocked and appealing displays.
- Store Standards: Maintained high standards of cleanliness and organisation across the sales floor, fitting rooms, and stock areas while following health and safety procedures.
- Teamwork & Operations: Worked collaboratively with colleagues, prioritised tasks during busy trading periods, and followed store procedures to ensure smooth day-to-day operations.
- Adaptability: Learned new processes quickly, responded positively to feedback, and contributed to delivering an excellent customer experience.
Participant – Aon's Work Insights Programme
Aon
01.2024 - 01.2024
- Professional Communication: Built confidence communicating and networking with professionals and mentors.
- Creative Thinking: Participated in brainstorming sessions to generate ideas and solve business-related challenges.
- Teamwork & Collaboration: Worked collaboratively on group projects and presentations, contributing ideas and meeting deadlines successfully.
- Business Awareness: Developed an understanding of branding, communication, and workplace professionalism.
- Adaptability: Demonstrated initiative, creativity, and a positive attitude while working in structured team activities.
Participant – Movement to Work Programme
DWP Birmingham
01.2024 - 01.2024
- Content Creation: Designed promotional flyers and posters using Canva to support fundraising and awareness campaigns.
- Creativity & Design: Created visually engaging materials with strong attention to detail and presentation.
- Communication Skills: Collaborated with team members to gather feedback and improve project outcomes.
- Project Organisation: Managed multiple responsibilities and tasks while working to deadlines.
- Campaign Support: Helped organise fundraising activities for MacMillan Cancer Support, contributing to community engagement and awareness.
Education
Tech & Cyber Skills Bootcamp - Tech & Digital
The Development Manager (TDM)
10-2025
Level 3 National Diploma - Business Studies
South & City College
06-2024
GCSE - Math, English Language, English Literature, Science, Creative Imedia, Art
Saltley Academy
Birmingham, United Kingdom06-2022
Skills
- Canva content creation
- Flyer, poster & social design
- Basic branding & engagement
- Digital marketing interest
- MS Office proficient
- Creative, detail-focused
- Fast learner of digital tools
- Strong communication skills
- Customer service & relations
- Professional enquiry handling
- Team player
- Friendly & professional
- Product knowledge & support
- Organised, reliable
- Time management & prioritisation
- Adaptable fast learner
- Works well under pressure
- Visual merchandising & stock care
- Positive attitude & initiative
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Certification
Tech & Digital Skills Bootcamp – The Development Manager (TDM) – Completed – 2025
- Developed digital, communication, teamwork, and professional skills.
- Gained experience working on projects and presenting ideas.
- IT Essentials – Cisco Networking Academy (Verified Badge) Issued by Cisco
- Developed knowledge of computer hardware, software, networking, and troubleshooting.
- Completed interactive online labs and simulations using Cisco Packet Tracer.
- Strengthened digital confidence and technical problem-solving abilities.
- Key Skills Gained: Computer Hardware, Laptops, Mobile Devices, Networking Concepts, Operating Systems, Printers, Troubleshooting.
Languages
English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Punjabi
Advanced (C1)
Hindi
Advanced (C1)
Arabic
Beginner (A1)
Timeline
Sales Assistant
Amsons
01.2026 - 01.2026
Participant – Aon's Work Insights Programme
Aon
01.2024 - 01.2024
Participant – Movement to Work Programme
DWP Birmingham
01.2024 - 01.2024
Level 3 National Diploma - Business Studies
South & City College
Personal Digital, Creative & IT Experience
Self-Directed
- Current
Tech & Cyber Skills Bootcamp - Tech & Digital
The Development Manager (TDM)
GCSE - Math, English Language, English Literature, Science, Creative Imedia, Art
Saltley Academy