Mariam Abubakar
Hitchin,Hertfordshire
Summary
A professional with a commanding leadership style and expertise in organisation and time management, adept at working under sustained pressure. Demonstrates assertive communication and decision-making confidence, ensuring effective customer service and care. Skilled in cold calling and adaptable to dynamic environments, aiming to leverage these competencies towards achieving strategic career goals.
Completed a work experience placement at Irwin Mitchell's Cambridge office, gaining insight into the legal profession and developing strong communication, networking, and professional relationship-building skills. Collaborated with legal professionals, observed client interactions, and enhanced my understanding of teamwork, professionalism, and workplace etiquette.
Overview
2
2
years of professional experience
Work history
Hospitality hostess
Bridge street bistro
Hitchin, Hertfordshire
2024.10 - Current
- Enhanced customer satisfaction by providing exceptional personalised service through charismatic interactions and maintaining a clean, welcoming environment.
- Assisted in event planning of dinner events and work parties for upwards of 100 guests with only a team of 3 whilst being the youngest worker, ensuring seamless experiences for guests.
- Demonstrated knowledge of menu offerings to recommend dishes based on individual preferences or dietary requirements
- Collaborated effectively with other front-of-house staff for seamless shift transitions and continuity of service levels.
- Promoted business growth via successful networking opportunities with business owners in the local town
- Cultivated strong networking relationships to boost brand awareness.
Education
GCSEs -
The priory school
Hitchin, HertfordshireA-Levels -
the priory school
Hitchin, HertfordshireSkills
- Assertive communication approach
- Decision-making confidence
- Cold calling confidence
- Expert organisation and time management
- Commanding leadership
- Working under sustained pressure
- Adaptability
- Customer service and care
Affiliations
- Japanese language
- Sociological studies and anthropology
- International work and opportunities
Timeline
Hospitality hostess
Bridge street bistro
2024.10 - Current
GCSEs -
The priory school
A-Levels -
the priory school