Maria Jonasson

I am currently volunteering as a trainee adviser two days a week. I do my training one day and answer emails the other. The emails cover a wide range of issues which I would research and then reply with information or signpost to other agencies. I have also started to attend a drop-in service where clients can be seen face to face.

Ensured child safety during indoor and outdoor activities for peace of mind of parents. Supervised and monitored the safety of children in care to ensure well-being at all times.

Prepared bespoke bouquets for special occasions to meet client needs.

Took customers orders over the phone and online. Prepared orders for customers. Visited customers homes to make flower displays and look after house plants. I also did some gardening and planting.

Serving customers, taking payments, preparing and serving food.

Helped with day-to-day activities while encouraging independence.

Attended hospital appointments. Helped with administration of medication, cooking, cleaning etc.

Assisted in patient care, improved comfort and well-being. Encouraged personal care. Spent time with patients doing art, going to the shops or just having a chat. I had allocated patients each shift who I spent time with. I ran patients meetings on the ward every week. Duties also included close observation with patients who were at risk and writing patients records at the end of each shift.

Worked with many different client groups for CSS, including people with learning difficulties, mental health, elderly, and asylum seekers (women and children). Supported some clients with day to day activities, personal care and support while encouraging independence.

Supported people with mental health problems with every day tasks. Encouraged personal hygiene, administered medication, patients notes, handovers etc.

Caring for two children, general household tasks.