Margaret Moores
Salford
Summary
Detail-oriented professional with extensive experience in kitchen assistance, retail operations, and customer service. Expertise in food safety, meal preparation, stock rotation, and cash handling, ensuring high hygiene and organisation standards. Collaborates effectively within teams to enhance service quality and operational efficiency. Strong time management, problem-solving, and multitasking skills enable adaptability to various roles and responsibilities.
Overview
1
1
Certification
21
21
years of professional experience
Work History
General Kitchen Assistant
citywide services
salford, little hulton
12.2015 - Current
- Cleaned food prep areas to uphold hygiene standards for safe food production.
- Monitored food temperatures during cooking and storage to comply with health regulations.
- Follow health and safety policies while completing daily kitchen tasks.
- Prep ingredients in advance to speed cooking during peak hours.
- Portioned and plated meals to ensure service readiness and consistency.
- Bring deliveries into kitchens and store items in correct locations.
- Work with team members to deliver friendly, reliable service to customers.
volunteer
Barnardo's children's charity shop
farnworth
09.2014 - 09.2015
- Handled customer returns, refunds and exchanges at customer service desk.
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
- Identified and retrieved items, colours, and sizes to improve customer satisfaction.
- Organised and displayed items to attract customers and promote sales.
- Monitored expiry dates of products, rotating stock and removing outdated items to maintain quality standards.
- Maintained neat, clean, and organised shelves to ensure optimal shopping environment.
store team member
home bargains
salford, ordsall regent road
02.2006 - 12.2011
- Assisted customers in locating products, offering recommendations based on specific needs.
- Handled customer returns and exchanges with professionalism, prioritising customer satisfaction.
- Operated register to process payments via cheque, cash and cards.
- Created attractive displays for merchandise to enhance sales.
- Kept shelves neat, clean and organised through visual merchandising.
- Replenished items and organised displays to keep stock looking professional.
- Demonstrated flexibility by covering various shifts, including weekends and holidays.
Education
diploma - child development
pendleton college
salford01-2003
GCSEs -
windsor high school
Salford01-2000
Skills
- Food safety
- Meal preparation
- Stock rotation
- Time management
- Customer service
- Problem solving
- Multitasking
- Team contribution
- Effective communication
- Reliability
- Positive attitude
- Good listener
Certification
some of the courses that i have done whilst working for citywide services
- food safety and hygiene level 2
- fire safety
- GDPR
- equality and diversity
- child protection
Hobbies and interests
I really enjoy walking, whether that be with my family, my dog or alone, I love how being out in nature can have a positive effect on you.
I enjoy watching films I like all different genres but marvels are my favourite.
Timeline
General Kitchen Assistant
citywide services
12.2015 - Current
volunteer
Barnardo's children's charity shop
09.2014 - 09.2015
store team member
home bargains
02.2006 - 12.2011
diploma - child development
pendleton college
GCSEs -
windsor high school