Margaret Darkwaa
Wakefield ,West Yorkshire
Summary
Energetic healthcare support worker, dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Chef
Little Italy Restaurant
Huddersfield, West yorkshire
04.2024 - Current
- Kept food preparation areas spotlessly clean and tidy, minimising risk and delivering hygiene compliance.
- Customised dishes for guests with special dietary requirements, demonstrating flexibility and attention to detail.
- Developed and maintained positive relationships with suppliers, negotiating favourable terms and ensuring the quality of ingredients.
- Helped head chefs in designing new foods, menus and recipes, developing based on personal ideas and cooking trends.
- Acted as Head Chef as required, using exceptional management and delegation skills to maintain kitchen performance.
- Supported senior kitchen teams in developing innovative seasonal menus, maintaining continued customer interest.
- Maintained excellent menu knowledge, enabling prompt, precise preparation of current dishes.
- Collaborated with the kitchen team to streamline cooking processes, reducing preparation times without compromising on taste.
- Prepared and appropriately stored ingredients in advance, optimising kitchen efficiency during service times.
Support Care Worker
Expect Staff Agency
, Leeds West Yorkshire
10.2025 - 03.2026
- Assisted individuals in accessing personalised care based on needs and preferences.
- Supported individuals with challenging behaviours through de-escalation techniques and positive behaviour support.
- Identified triggers while maintaining a calm and consistent approach to behaviour management plans.
- Helped with daily living activities such as personal care, meal preparation, medication support, and household tasks while encouraging skill development.
- Encouraged residents to express their opinions and wishes, advocating on their behalf when necessary.
- Maintained client confidentiality at all times in line with organisational guidelines.
- Provided companionship through emotional and mental support, assisting with day-to-day living.
Health Care Assistant
Earls Lodge Care Home
, Wakefield West Yorkshire
11.2024 - 08.2025
- Helped patients with bathing, meal assistance, toileting and mobility support.
- Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
- Engaged in respectful communication, respecting the dignity of those in care.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Positioned and transported patients in wheelchairs or on movable beds.
- Documented care provided and observations accurately in patient records, ensuring legal compliance and continuity of care.
- Delivered end-of-life care with sensitivity and compassion, supporting patients and their families during difficult times.
Health Care Assistant
Femwick Healthcare
London, England
06.2024 - 11.2024
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
- Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
- Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
- Responded promptly to patient call bells and requests for assistance, prioritising patient safety and satisfaction.
- Utilised patient handling equipment safely and effectively, reducing the risk of injury to patients and staff.
- Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
- Assisted in patient assessments for effective care planning
Healthcare Support Worker
EbuteMetta Primary Health Center,
Accra, Ghana
07.2020 - 01.2023
- Provided direct support to nurses and medical staff by assisting with daily living activities, measuring vital signs, and maintaining patient hygiene.
- Collaborate with healthcare professionals to ensure patients' physical and emotional comfort and wellbeing.
- Provided support to patients with mental disability like autism, dementia, ADHD and ensure they could perform their daily activities.
- Took in daily records of activities performed by each patients.
- Assisted in patient intake procedures, including gathering medical history and vital signs measurements.
- Provided emotional support and companionship to patients during hospital stays.
- Assisted hospital staff with non-medical tasks to ensure efficient work flow and patient satisfaction.
- Participated in community health fairs and educational events to promote wellness and preventive care.
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
- Stayed in line with health and safety regulations by wearing PPE throughout patient examinations, such as gloves, aprons and face masks.
- Conducted risk assessments in patient environments, identifying and mitigating hazards to prevent accidents.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
Education
Master of Science - MS.c Human Resources Management. (CIPD)
University of Bradford
01-2025
Bachelor of Business Administration - Human Resource Management
Methodist University
01-2023
Skills
- Ethical decision making
- Compassionate care
- Confidentiality maintenance
- Nutrition monitoring
- Hazardous waste disposal
- Administering medicine
- Personal hygiene assistance
- Hoist operation
- Safeguarding
- Care plan management
- De-escalation skills
Languages
Afrikaans
English
Certification
- Mandatory Training
- The Oliver McGowan Mandatory Training On Learning Disabilities And Autism
- Medication Administration
- Mental capacity act
- Moving and handling
- Safeguarding Children (Level 2&3)
Education
other,Dansoman, Accra,other,Bradford
REFERENCES
AVAILABLE UPON REQUEST.
Languages
6,C2,6,C2
Career goals
- PHD in Health Policy and Management.
- Phlebotomy training
- NVQ in Health Care Support.
Timeline
Support Care Worker
Expect Staff Agency
10.2025 - 03.2026
Health Care Assistant
Earls Lodge Care Home
11.2024 - 08.2025
Health Care Assistant
Femwick Healthcare
06.2024 - 11.2024
Assistant Chef
Little Italy Restaurant
04.2024 - Current
Healthcare Support Worker
EbuteMetta Primary Health Center,
07.2020 - 01.2023
Master of Science - MS.c Human Resources Management. (CIPD)
University of Bradford
Bachelor of Business Administration - Human Resource Management
Methodist University