Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mareikha Wright

Croydon

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Senior Caseworker

Ministry of Justice
12.2019 - Current
  • Create and update records on database systems.
  • Compile representation packs to be issued to prisons, solicitors, and probation officers
  • Train new recruits and review and update company training policies.
  • Monitor and compile reports from excel spreadsheets to be used in bi-weekly performance reviews.
  • Answer and respond to incoming calls and re-route to appropriate staff member where applicable.
  • Part of a specialist team that oversees all correspondence received by the organization.

Customer Service Advisor

Active Securities Limited
12.2018 - 08.2019
  • Respond to customer’s complaints and queries accurately and in a timely manner.
  • Prepare loan repayment plans for customers.
  • Assist with the collection of outstanding customer balances.
  • Sort and dispatch incoming mail.
  • Advise customers on different financial products and services and assist with selecting the correct package based on individual needs.

Accounting officer

Bank of Jamaica
07.2017 - 07.2018
  • Prepare statutory letters for past and present employees to facilitate refund processes.
  • Process monetary returns and prepare necessary journal entries.
  • Part of a team of 5 that compose the pension policy charters.


Assistant Accountant

KPMG
08.2015 - 07.2017

· Analyze financial data to produce audited financial statements.

· Part of a team of 4 selected to work with the KPMG Cayman team on hedge and mutual funds.

· Incorporate the use of Microsoft Office Suite to prepare and disseminate reports.

Education

Level 2 Certificate in Customer Service (RQF) -

Highfield Qualifications
London, United Kingdom
11.2019

Bsc Accounting -

University of The West Indies Mona
Kingston, Jamaica
07.2015

High School Diploma -

Glenmuir High School
Clarendon, Jamaica
06.2012

Skills

    MS Office Suite, including Word, PowerPoint, Excel, Outlook and Access

    Problem solving

    Customer Service

    Time Management

Interests

· Charity Work: Assisted with hosting bake sale for local charity organization.

· Travel: Site seeing

Timeline

Senior Caseworker

Ministry of Justice
12.2019 - Current

Customer Service Advisor

Active Securities Limited
12.2018 - 08.2019

Accounting officer

Bank of Jamaica
07.2017 - 07.2018

Assistant Accountant

KPMG
08.2015 - 07.2017

Level 2 Certificate in Customer Service (RQF) -

Highfield Qualifications

Bsc Accounting -

University of The West Indies Mona

High School Diploma -

Glenmuir High School
Mareikha Wright