Marcus Topham
Ilkeston,DBY
Summary
Knowledgeable Heating and ventilation engineer/Plumber experienced in piping systems installation, maintenance and repair. Quality-focused, hardworking and skilled in managing time. Reliable in completing projects to specifications. Brings expertise in planning and carrying out quality plumbing and pipe fitting work. History of satisfied customers, consistent compliance and no safety violations. Skilled Heating and ventilation engineer/Plumber with talent for managing jobs independently, meeting deadlines and maintaining compliance with standards. Thorough in completing tests and correcting problems. Background includes private residential, commercial and housing association works. Dependable dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 25 years of experience in domestic, residential and commercial plumbing. Orderly Plumber possessing certification in heating and ventilation city and guilds nvq level 2. Proficient in drainage system repair and custom plumbing systems. Focused and competent professional with over 25 years of experience in installing all plumbing and heating sysytems ,fixtures and fittings. In-depth knowledge of all onsite procedures to ensure completion of projects from start to finish. Personable Plumber possessing strong work ethic and desire to provide quality workmanship to residential customers. Experienced installer of new fixtures and piping systems for renovations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Building surveyor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work history
Interim Building Surveyor
Tuntum Housing Association
Nottingham, Nottinghamshire
10.2025 - Current
- Performed feasibility studies before project initiation, estimating potential costs and challenges.
- Prioritised health and safety considerations whilst conducting site visits, ensuring a safe working environment for all involved parties.
- Assessed structural integrity for enhanced public safety.
- Delivered comprehensive reports detailing property condition after meticulous inspections.
- Ensured compliance with building regulations, achieving a high standard of workmanship on site.
- Played an instrumental role in dispute resolution between property owners and tenants concerning boundary disputes.
- Identified potential issues during initial survey stages, preventing costly future repairs.
- Improved building safety standards by implementing thorough inspection procedures.
- Managed project timelines by effectively coordinating with contractors.
- Performed site visits to gauge developments and assess activity.
- Used computer software to create detailed reports.
- Supervised and guided field staff to perform tasks and follow protocols.
- Converted technical information into easily-digestible visual diagrams.
- Planned and performed aerial photographic surveys to collect data in form of imagery.
- Undertook risk assessments before beginning fieldwork, reducing likelihood of accidents on site.
- Conducted detailed site surveys to facilitate accurate planning decisions.
- Initiated and maintained robust relationships with contractors for successful collaboration.
Plumbing and multi trade
Tuntum Housing Association
Nottingham, Nottinghamshire
08.2023 - 10.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Managed inventory of plumbing materials, avoiding unnecessary delays.
- Used power and hand tools effectively to execute tasks efficiently.
- Replaced outdated fixtures, enhancing aesthetics and utility.
- Adhered to health and safety regulations, maintaining a safe working environment at all times.
- Kept up-to-date with latest plumbing technologies to provide expert advice.
- Fixed leaks to prevent water damage and waste.
- Handled installation and maintenance work in domestic and commercial buildings.
- Replaced old fittings and fixtures, keeping plumbing systems operational.
- Completed all works to high standards in line with company and industry requirements.
- Participated and provided out of hours emergency services when necessary.
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
- Tested plumbing systems, located leakages and repaired faults.
- Completed professional installations of hot and cold water systems in residential settings.
- Carried out regular preventative maintenance on plumbing systems.
- Inspected piping and completed thorough post-service reports.
Mi Plumbing & Heating
Self employed
Ilkeston , Derbyshire
02.2017 - 08.2023
- Participated and provided out of hours emergency services when necessary.
- Took steps to understand workplace hazards to comply with safety rules and procedures.
- Made estimates of project costs, issued invoices and collected payments.
- Completed all works to high standards in line with company and industry requirements.
- Handled installation and maintenance work in domestic and commercial buildings.
- Diagnosed and repaired faults affecting proper performance of heating systems.
- Arranged access to properties and booked appointments with customers.
- Advised customers about best appliances to install based on needs.
- Undertook minor general plastering, joinery work and other associated multi-trades duties.
- Maintained accurate property and file records on repair works and progress on jobs.
- Cleaned and tidied work sites after job completion.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Plumber
Homeserve uk
Ilkeston , Derbyshire
03.2014 - 02.2017
- Assembled and installed complex mechanical services equipment.
- Installed plumbing and heating systems and executed tests to verify functionality.
- Provided friendly, professional service, checking customer satisfaction with completed works to uphold business reputation.
- Controlled water supply to minimise waste.
- Dismantled and cleaned piping and fixtures to remove dirt.
- Surveyed potential sites to determine suitable locations for piping and drainage pits.
- Sourced and stored parts for installations and repair activities.
- Inspected plumbing infrastructure to detect and resolve faults.
- Generated new business opportunities through local and word-of-mouth marketing.
- Renovated building systems, improving drainage and disposal.
- Maintained high level of product knowledge to advise customers on purchases and installations.
- Replaced old fittings and fixtures, keeping plumbing systems operational.
- Helped design complex changes to plumbing systems, fixing drainage issues.
- Conducted first line plumbing, electrical and heating diagnostics.
- I enjoyed working at Homeserve and worked all across the midlands solo driving to each property to carry out repairs/maintenance works.
- Maintenance and repairs to baths, cylinders, tanks, pumps, pipework toilets, sinks, heating systems, radiators and all other associated works.
- Kept up-to-date with latest plumbing technologies to provide expert advice.
- Diagnosed complex plumbing problems with advanced tools and techniques.
- Managed inventory of plumbing materials, avoiding unnecessary delays.
- Replaced outdated fixtures, enhancing aesthetics and utility.
- Followed health and safety guidelines meticulously to ensure job-site safety.
- Fixed leaks to prevent water damage and waste.
- Participated and provided out of hours emergency services when necessary.
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
- Maintained accurate property and file records on repair works and progress on jobs.
- Completed new installations, repairs and maintenance work on interior and exterior piping systems.
Plumber
Dyno Plumbing & Heating
Kimberley , Nottingham
03.2013 - 03.2014
- Assembled and installed complex mechanical services equipment.
- Installed plumbing and heating systems and executed tests to verify functionality.
- Provided friendly, professional service, checking customer satisfaction with completed works to uphold business reputation.
- Controlled water supply to minimise waste.
- Dismantled and cleaned piping and fixtures to remove dirt.
- Sourced and stored parts for installations and repair activities.
- Inspected plumbing infrastructure to detect and resolve faults.
- Maintained high level of product knowledge to advise customers on purchases and installations.
- Replaced old fittings and fixtures, keeping plumbing systems operational.
- Conducted first line plumbing, electrical and heating diagnostics.
- Ensured customer satisfaction by delivering high-quality plumbing services.
- Diagnosed complex plumbing problems with advanced tools and techniques.
- Used power and hand tools effectively to execute tasks efficiently.
- Collaborated with other tradesmen for seamless project execution.
- Completed jobs on schedule, meeting client deadlines.
- Fixed leaks to prevent water damage and waste.
- Handled installation and maintenance work in domestic and commercial buildings.
- Maintained accurate property and file records on repair works and progress on jobs.
- Installed water supply systems, discharge pipes and sanitary fixtures.
Plumber pipe fitter
Sub contractor
Midlands , Nottingham
05.2011 - 03.2013
- Commissioned commercial boilers and pipework systems in line with company targets.
- Interpreted ISO drawings and mechanical specifications with accuracy.
- Supported staff health and safety with target of zero accidents and LTIs.
- Measured and cut pipework, brackets and supports with exceptional precision.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Dismantled equipment or devices to gain access and remove defective parts or components.
- Inspected equipment and structures to determine lifting and rigging requirements.
- Measured structural parts or assemblies to determine dimensional requirements of replacements parts.
- Expertly installed range of metal, galvanised and steel pipes in line with project deadlines.
- Unloaded and stored material deliveries carefully to eliminate material damage.
- Facilitated timely project completion by liaising with colleagues and contractors effectively.
- Worked on sites across UK on new-build, maintenance and overhaul work.
- Prepared pipelines, pipework preparation and fitting to high standards and ahead of agreed timescales.
- Owned various aspects of pipe work installation and general mechanical work.
- Coached and mentored junior team members, improving overall team productivity and performance.
- Worked on various sites across the uk, from hotels, schools, building sites, domestic properties and more. Carrying out new installations and maintenance works.
- Installed piping systems for improved efficiency in industrial projects.
- Worked flexibly under different weather conditions whilst maintaining high productivity levels.
- Ensured smooth operations with regular maintenance of pipe systems.
- Conducted pressure tests on installed pipelines for assurance of stability and safety.
- Managed inventory of pipefitting supplies effectively, reducing waste and excess costs.
- Repaired damaged pipes, restoring optimal system functionality.
- Used power tools adeptly during installation and repair processes, ensuring precise workmanship.
- Selected suitable materials for each project after careful evaluation, enhancing durability and lifespan of piping systems.
Plumber/Pipefitter & Heating engineer
S.j Farmer Long Eaton limited
Long Eaton , Nottingham
07.2000 - 04.2011
- Threaded pipes using specified machinery.
- Managed movement of materials and equipment to different job sites.
- Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
- Oversaw apprentices, answered questions and provided feedback on work.
- Followed health and safety guidelines meticulously to ensure job-site safety.
- Fixed leaks to prevent water damage and waste.
- Implemented effective solutions for consistent hot water supply.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Measured structural parts or assemblies to determine dimensional requirements of replacements parts.
- Applied safe work methods across all phases of installations.
- Dismantled equipment or devices to gain access and remove defective parts or components.
- Expertly installed range of metal, galvanised and steel pipes in line with project deadlines.
- Measured and cut pipework, brackets and supports with exceptional precision.
- Maintained high standards of health and safety in all field and workshop-based jobs.
- Prepared pipelines, pipework preparation and fitting to high standards and ahead of agreed timescales.
- Interpreted ISO drawings and mechanical specifications with accuracy.
- Unloaded and stored material deliveries carefully to eliminate material damage.
- Owned various aspects of pipe work installation and general mechanical work.
- Coached and mentored junior team members, improving overall team productivity and performance.
- Inspected equipment and structures to determine lifting and rigging requirements.
- Worked on sites across UK on new-build, maintenance and overhaul work.
- I started my career in the industry at S.J Farmer as a pipe fitter plumber. I worked all over the uk on large projects. Mainly new build sites carrying out installation of new heating systems and plumbing systems, installing pipework, new bathrooms, first and second fix and all associated plumbing and heating works. I eventually left the company as they went into liquidation in 2011.
Education
NVQ Level 2 - Plumbing/pipe fitting installation engineer
Basford Hall College
Nottingham , Nottinghamshire 09-2000
Skills
- Heating Installations
- Heating servicing schemes
- Parts repair
- Inspecting and testing
- Fault-finding analysis
- Organisation
- On the spot fast thinking
- Multitasking
- Drainage and sanitation installations
- Domestic and commercial plumbing
- Energy conservation
- Pipelines, valves and pumps maintenance
- Plumbing system inspections
- Fixture repairs
- Plumbing installations
- Run/oversee small and large projects from start to finish
Timeline
Interim Building Surveyor
Tuntum Housing Association
10.2025 - Current
Plumbing and multi trade
Tuntum Housing Association
08.2023 - 10.2025
Mi Plumbing & Heating
Self employed
02.2017 - 08.2023
Plumber
Homeserve uk
03.2014 - 02.2017
Plumber
Dyno Plumbing & Heating
03.2013 - 03.2014
Plumber pipe fitter
Sub contractor
05.2011 - 03.2013
Plumber/Pipefitter & Heating engineer
S.j Farmer Long Eaton limited
07.2000 - 04.2011
NVQ Level 2 - Plumbing/pipe fitting installation engineer
Basford Hall College