Marcus Allen
London
Summary
I am a ambitious student with education focused on computing. I am a confident, proactive, enthusiastic learner of new skills, seeking to explore a career in IT support. I have developed strong interpersonal and technical skills through previous work experiences and personal projects such as troubleshooting, repairing devices including PC's and phones and setting up systems.
Overview
2
2
years of professional experience
13
13
years of post-secondary education
Work history
Part time sales assistant
CEX Ltd
Walworth, Southwark
2024.04 - Current
- Provided excellent customer service with a smile, courteous, helpful advice to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Conducted stock take at the end of the shift
Fixed Term Temporary Retail Associate
TK Maxx
2022.12 - 2023.01
- Operated tills handled customer payments, and processed returns
- Stocked shelves and maintained the store's cleanliness
- Provided excellent customer service by addressing customer enquiries and concerns.
Education
BSc (Hons) in Computing (Network systems) - Computing
University of Greenwich
Greenwich 2020.09 - 2024.07
Level 2 BCS Certificate in IT User Skills -
Bromley College
2018.09 - 2020.07
Level 3 General ICT BTEC Grade Merit -
Bromley College
2018.09 - 2020.07
5 GCSEs including English, Maths, and Sciences at Grade 4 - 5 - undefined
Haberdashers Askes’ Hatcham College
2013.01 - 2018.04
Skills
- Proactive and self-sufficient, with the ability to work independently and in a team environment
- Outgoing with strong people skills, including active listening, empathy, and problem-solving
- Great work ethic with punctuality, reliability, and responsibility
- Adaptability and willingness to learn new skills
- Strong analytical skills
- Passionate about technology
- IT Literate
Custom
Available upon request
Affiliations
- I enjoy going to the gym
Timeline
Part time sales assistant
CEX Ltd
2024.04 - Current
Fixed Term Temporary Retail Associate
TK Maxx
2022.12 - 2023.01
BSc (Hons) in Computing (Network systems) - Computing
University of Greenwich
2020.09 - 2024.07
Level 2 BCS Certificate in IT User Skills -
Bromley College
2018.09 - 2020.07
Level 3 General ICT BTEC Grade Merit -
Bromley College
2018.09 - 2020.07
5 GCSEs including English, Maths, and Sciences at Grade 4 - 5 - undefined
Haberdashers Askes’ Hatcham College
2013.01 - 2018.04