Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
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Marcus Allen

London

Summary

I am a ambitious student with education focused on computing. I am a confident, proactive, enthusiastic learner of new skills, seeking to explore a career in IT support. I have developed strong interpersonal and technical skills through previous work experiences and personal projects such as troubleshooting, repairing devices including PC's and phones and setting up systems.

Overview

2
2
years of professional experience
13
13
years of post-secondary education

Work history

Part time sales assistant

CEX Ltd
Walworth, Southwark
04.2024 - Current
  • Provided excellent customer service with a smile, courteous, helpful advice to meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Conducted stock take at the end of the shift

Fixed Term Temporary Retail Associate

TK Maxx
12.2022 - 01.2023
  • Operated tills handled customer payments, and processed returns
  • Stocked shelves and maintained the store's cleanliness
  • Provided excellent customer service by addressing customer enquiries and concerns.

Education

BSc (Hons) in Computing (Network systems) - Computing

University of Greenwich
Greenwich
09.2020 - 07.2024

Level 2 BCS Certificate in IT User Skills -

Bromley College
09.2018 - 07.2020

Level 3 General ICT BTEC Grade Merit -

Bromley College
09.2018 - 07.2020

5 GCSEs including English, Maths, and Sciences at Grade 4 - 5 - undefined

Haberdashers Askes’ Hatcham College
01.2013 - 04.2018

Skills

  • Proactive and self-sufficient, with the ability to work independently and in a team environment
  • Outgoing with strong people skills, including active listening, empathy, and problem-solving
  • Great work ethic with punctuality, reliability, and responsibility
  • Adaptability and willingness to learn new skills
  • Strong analytical skills
  • Passionate about technology
  • IT Literate

Custom

Available upon request

Affiliations

  • I enjoy going to the gym

Timeline

Part time sales assistant

CEX Ltd
04.2024 - Current

Fixed Term Temporary Retail Associate

TK Maxx
12.2022 - 01.2023

BSc (Hons) in Computing (Network systems) - Computing

University of Greenwich
09.2020 - 07.2024

Level 2 BCS Certificate in IT User Skills -

Bromley College
09.2018 - 07.2020

Level 3 General ICT BTEC Grade Merit -

Bromley College
09.2018 - 07.2020

5 GCSEs including English, Maths, and Sciences at Grade 4 - 5 - undefined

Haberdashers Askes’ Hatcham College
01.2013 - 04.2018

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Marcus Allen