Lewis Marpole
irthlingborough,Northamptonshire
Summary
Dedicated professional with a positive attitude and superb attention to detail, excelling in customer service and confident communication. Known for effective listening and proactive problem solving, consistently demonstrating responsibility and teamwork. Organised and punctual, committed to enhancing operational efficiency while pursuing opportunities for growth in a dynamic environment.
Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills in a strength and conditioning coach role.
Overview
8
8
years of professional experience
Work History
Part time sales assistant
Co-op Food
Irthlingborough, Northamptonshire
07.2024 - Current
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Processed returned or exchanged items and provided refunds to customers.
- Built lasting relationships with clients through customer service interactions.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Built rapport with new and existing customers to boost client retention.
Part time sales assistant
Heron Foods
Irthlingborough, Northamptonshire
08.2023 - 06.2024
- Collaborated effectively with team members to meet sales targets.
- Managed till operations smoothly, reducing waiting time for customers.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Monitored trends in consumer behaviour with keen attention to detail.
- Built strong relationships with regular customers for repeat business.
- Assisted customers with product selection for optimal satisfaction.
- Ensured stock replenishment in a timely manner to maintain product availability.
Court monitor
Flip out
Rushden, Northamptonshire
10.2022 - 10.2023
- Enhanced safety protocols with thorough risk assessments.
- Handled complaints efficiently, ensuring customer satisfaction.
- Provided excellent customer service, fostering repeat business.
- Trained staff to enhance customer service skills.
- Effectively used my attention to detail to see if the customers are following the rules of the park
- Obtained a positive attitude towards the work environment and customers
- Communicated radio codes to the team for any issue so they can be dealt with effectively
Paper boy
Toni's Newsagents
Irthlingborough, Northamptonshire
09.2017 - 01.2023
- Collected weekly payments from customers, ensuring accurate record keeping for each transaction.
- Delivered newspapers promptly and accurately to customer homes.
- Upheld company reputation through professional conduct during deliveries.
- Notified supervisor promptly of any issues or delays in paper delivery.
- Ensured customer satisfaction by delivering newspapers in a neat and presentable manner.
- Built positive relationships with customers through friendly, reliable service.
Education
GCSEs - Maths(7), English(6), Chemistry(5), biology(6), physics(6), History(5), DT(4), PE(7)
Manor school sports college
Raunds, Northamptonshire 09.2021 - 06.2022
Level 3 diploma - Sport science(coaching)
Tresham College
Kettering 09.2022 - 06.2023
Level 3 extended diploma - Sport science(coaching)
Tresham College
Kettering 09.2023 - 06.2024
Level 4 Foundation Degree - Sport science(coaching)
Tresham College
Kettering 09.2024 -
Skills
- Positive attitude
- Effective listening
- Customer Service
- Confident communicator
- Superb attention to detail
- Organised and punctual
- Team player
- Responsibility
- Proactive problem solving
Affiliations
- having a passion for working out in the gym
- A passion for nutrition and keeping fit and healthy
- I love to play sports and more specifically football
Timeline
Level 4 Foundation Degree - Sport science(coaching)
Tresham College
09.2024 -
Part time sales assistant
Co-op Food
07.2024 - Current
Level 3 extended diploma - Sport science(coaching)
Tresham College
09.2023 - 06.2024
Part time sales assistant
Heron Foods
08.2023 - 06.2024
Court monitor
Flip out
10.2022 - 10.2023
Level 3 diploma - Sport science(coaching)
Tresham College
09.2022 - 06.2023
GCSEs - Maths(7), English(6), Chemistry(5), biology(6), physics(6), History(5), DT(4), PE(7)
Manor school sports college
09.2021 - 06.2022
Paper boy
Toni's Newsagents
09.2017 - 01.2023
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