Marco Pozzuto
Milton Keynes,Buckinghamshire
Summary
Experienced Gas and Heating Engineer with 9 years of experience and a proven track record of delivering exceptional results in the field. With a strong technical background and a deep understanding of heating systems, I have successfully carried out and completed all jobs while ensuring compliance with industry standards and regulations.
Throughout my career, I have gained excellent experience in maintaining and repairing boilers and heating systems. I possess a thorough understanding of gas safety regulations and am adept at conducting safety inspections, diagnosing faults, and implementing effective solutions to ensure optimal performance and customer satisfaction. I am able to do this all to a high standard while remaining efficient and meeting industry safety standards.
Overview
12
12
years of professional experience
Work history
Gas service and breakdown engineer
Grand Union Plumbing & Heatng
Milton keynes
09.2023 - 03.2026
Conducted boiler services and breakdown repairs for estate agents and private customers.
Completed tasks to high standards with minimal callbacks.
Assisted with plumbing work as required.
- Engaged with customers to promote company plans.
- Received numerous positive reviews on Google, reflecting customer satisfaction.
Plumbing and Heating Engineer
FDR Plumbing & Heating
Milton Keynes and Surrounding Areas, Buckinghamshire
04.2018 - 03.2026
- Advised customers of any boiler issues and any repair work which may be needed to be carried out.
- Carried out regular boiler services.
- Diagnostics and repair of heating systems.
- General plumbing work such as changing of taps and toilet valves.
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
- Diagnosed and repaired faults affecting proper performance of heating systems.
- Strived to finish allocated workload and meet targets.
Heating Engineer
Ayles Plumbing
Milton keynes , Buckinghamshire
02.2016 - 01.2018
- Conducted boiler servicing and a small amount of fault finding.
- Mainly on-site 1st fixing and any plumbing work.
- Variety of work places, such as schools, offices and domestic properties.
- Conducted boiler servicing, diagnosing faults and replacing defective parts.
Heating apprentice
1st Choice Gas Services
Aylesbury, Buckinghamshire
09.2014 - 03.2016
Assisted an experienced engineer in plumbing repairs and boiler servicing.
Provided assistance with boiler installs and heating systems.
Ensured workplace was maintained to the highest safety standards, prioritising safe systems of work across all tasks.
Education
NVQ Level 1 - Plumbing level 1,2,3
Moulton College
Moulton, LIN 9 2011 - 5 2014
Skills
- Excellent ability to determine any faults and carry out any necessary repair work
- Confident in my ability and able to perform above expected standards
- Able to carry out any work on both old and new appliances
- Work well with other colleagues in order to provide any assistance that may be needed
- Strong 'can-do' attitude towards jobs and ensuring that they are completed to the highest standard
- Experience of working on a variety of different boilers across varied manufacturers
- Regular positive feedback from customers
Languages
1
Languages
Italian
Timeline
Gas service and breakdown engineer
Grand Union Plumbing & Heatng
09.2023 - 03.2026
Plumbing and Heating Engineer
FDR Plumbing & Heating
04.2018 - 03.2026
Heating Engineer
Ayles Plumbing
02.2016 - 01.2018
Heating apprentice
1st Choice Gas Services
09.2014 - 03.2016
NVQ Level 1 - Plumbing level 1,2,3
Moulton College
9 2011 - 5 2014