Mara-Michelle Heinzl

• Production Support: Acted as the central administrative point for the Producer and General Manager across two years of consecutive seasons. Managed the flow of information between creative and technical teams from first rehearsal to closing night.
• Contracts & Onboarding: Responsible for drafting and editing performer contracts, coordinating new-starter paperwork, and ensuring all company files remained confidential and up to date.
• Artist Pastoral Care: Managed the personal and professional logistics for visiting artists, including the coordination of travel, accommodation, and per diems, ensuring a supportive and welcoming environment for the company.
• Logistics: Produced and distributed essential production documentation, including daily call sheets, contact sheets, and technical run sheets.

(Hired as staff following 1-year volunteer tenure)

• Artist Liaison: Entrusted with the management of guest actor diaries, overseeing all international travel logistics and daily schedules to ensure seamless punctuality for rehearsals and press calls.
• Script Translation: Performed live translations of major productions from Romanian to English; these were utilised as subtitles/scripts during live performances, requiring a meticulous eye for detail.
• Market & Gallery Management: Organised the festival’s annual market and costume gallery, overseeing vendor relationships and inventory for high-profile public exhibitions.
• Ticketing Liaison: Acted as the primary link between the Production office and the Box Office to manage guest lists, VIP house seats, and press night logistics.

• Operational Leadership: Managed the full volunteer cohort and scheduling, ensuring all site-specific performances were correctly staffed and operational.
• Creative Support: Attended rehearsals to assist directors and performers with immediate logistical needs and on-the-day troubleshooting.

General Manager (Placement)

• Financial Administration: Executes weekly payroll for a large team via Xero, manages supplier invoicing, and maintains the venue’s running budget.
• Event Delivery: Oversees the end-to-end planning and execution of all private parties and events, managing technical requirements and team coordination.

Project Management: Helped orchestrate the launch of a new site, including staffing, building administrative systems, and coordinating vendor onboarding.

Live Events: Coordinated 50+ live music and performance events. I managed artist riders, backstage logistics, and ticketing (TodayTix/Dice), ensuring technical and creative requirements were met.