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Dedicated employee with expertise in customer service and hospitality, possessing strong communication skills and fluency in English. Demonstrates proficiency in barista tasks, order taking, and tills operation. Committed to delivering excellent customer service.

Highly skilled in restaurant etiquette, resilient under pressure, and proficient in order taking. Demonstrates fair conflict resolution, fluent English communication, and efficient tray carrying. Adept at cash handling, customer service, and managing high-volume dining environments. Experienced in opening and closing procedures, table clearing, and processing orders with a strong focus on menu memorisation and special dietary requirements. Committed to delivering outstanding customer service with patience and composure.

Compassionate and motivated professional with a strong foundation in customer-service roles and a growing passion to supporting children with Special Educational Needs and Disabilities (SEND). Experienced in creating calm, welcoming environments for individuals with diverse needs, including those with mental health challenges such as high anxiety. Skilled in communication, active listening, and de-escalation, with the ability to build rapport and trust. Organised, reliable, and adaptable under pressure, with proven success in multitasking, problem-solving, and providing one-to-one support. Eager to bring a caring, patient, and inclusive approach to a Teaching Assistant role, supporting the emotional, social, and educational development of SEND pupils in a school setting.

Dedicated hospitality professional with extensive expertise in customer service, food safety compliance, and effective communication. Skilled in conflict resolution, team coaching, and training and mentoring to enhance operational efficiency. Proficient in reservation software, digital ordering systems, and beverage preparation, ensuring seamless service delivery. Adept at handling dietary requirements and allergen guides while maintaining hygiene regulations compliance. Committed to fostering exceptional customer engagement through attention to detail, adaptability, and problem-solving abilities. Experienced in hospitality with focus on customer service. Specialising in creating welcoming environment that enhances dining experience, utilising interpersonal skills and knowledge of food and beverages. Known for multitasking abilities and quick problem-solving, ensuring seamless operation and customer satisfaction. Enthusiastic Swimming Assistant with knack for fostering safe and enjoyable aquatic environments. Skilled in teaching swimming techniques, ensuring water safety, and boosting swimmers' confidence. Known for creating engaging lesson plans that improve students' skills and enhance their love for swimming. Friendly Bartender with exceptional time management skills. Keep work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Dedicated professional with a strong emphasis on outstanding customer service and confident communication. Demonstrates exceptional multitasking efficiency and resilience under pressure, ensuring punctuality assurance in all tasks. Proficient in Microsoft applications, with a commitment to compliance and empathetic interactions. Career goals include leveraging skills in a dynamic environment to enhance operational efficiency and customer satisfaction.

Mansuni Thapa

Summary

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Waitress

Education

Bachelor of Science - Nursing

Master of Science - Global health care management

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Waitress

Master of Science - Global health care management

Bachelor of Science - Nursing

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