Mansoor Ahmed
Romford,Havering
Summary
Dedicated Concierge security professional with expertise in access control, CCTV monitoring, and emergency response. Skilled in customer service, conflict resolution, and professional communication, ensuring a safe and welcoming environment. Proficient in patrolling, safety inspections, and detailed report writing. Committed to enhancing security measures while providing exceptional guest assistance.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Concierge Security officer
Battalion K9 (Associated County Security)
London, Havering
11.2024 - 11.2025
- Served as primary contact for visitors, providing assistance and guidance.
- Managed building access by verifying credentials and maintaining entry control.
- Conducted regular patrols to identify and prevent unauthorized access and potential risks.
- Monitored CCTV systems, responding promptly to alarms and suspicious activities.
- Executed emergency procedures, assisting during incidents and coordinating with emergency services.
- Maintained accurate records, including activity logs, incident reports, and visitor sign-ins.
- Ensured compliance of all documentation with company policies and clarity in reporting.
- Performed regular property checks by inspecting fire doors and security equipment functionality.
Event security officer
RC1 Services
London, Havering
05.2025 - 05.2025
- Ensured security for education ministers and delegates from across the globe.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Worked in security control room to continuously monitor CCTV feeds.
- Kept entrances secure with consistent visitor, personnel and package screening.
Event & Festival Security Officer
No 1 Gold Security
London, Havering
05.2024 - 06.2024
- Executed multiple events, including Wireless Festival, BST Festival, and LIDO Festival in London.
- Coordinated New Year event at London Eye, ensuring seamless operations throughout.
- Monitored CCTV cameras to enhance security during events.
- Delivered exceptional customer service, increasing attendee satisfaction.
- Collaborated with event planners to align with client needs and expectations.
- Managed ticket sales for effective crowd control.
- Greeted and directed guests promptly, fostering a welcoming atmosphere.
- Participated in pre-event rehearsals, contributing to flawless execution on event day.
Education
Bachelor of Science - Information Technology
Mehran University of engineering & Technology
Jamshoro, Sindh, Pakistan., Pakistan 02.2011 - 06.2017
Master of Science - Strategic Marketing with digital media management
University of Hertfordshire
Hatfield, Hertfordshire 09.2023 - 09.2025
Skills
- Access Control & Visitor Management
- CCTV Monitoring & Surveillance
- Emergency Response & Incident Handling
- Customer Service & Guest Assistance
- Conflict Resolution & De-escalation
- Professional Communication Skills
- Patrolling & Safety Inspections
- Report Writing & Documentation
Languages
English
Advanced
Urdu
Native
Hindi
Fluent
Certification
- Door Supervisor Licence
- Fire Warden (Fire Marshal) Training V4.4
References
References available upon request.
Timeline
Event security officer
RC1 Services
05.2025 - 05.2025
Concierge Security officer
Battalion K9 (Associated County Security)
11.2024 - 11.2025
Event & Festival Security Officer
No 1 Gold Security
05.2024 - 06.2024
Master of Science - Strategic Marketing with digital media management
University of Hertfordshire
09.2023 - 09.2025
Bachelor of Science - Information Technology
Mehran University of engineering & Technology
02.2011 - 06.2017