Manpreet Sohal
London,United Kingdom
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
Work history
Implementation Executive
Perkbox
London, Remote
2023.01 - Current
- Managed the implementation and onboarding of projects, ensuring timely launches and adherence to SLAs.
- Achieved high client satisfaction through consistent delivery and communication.
- Delivered exceptional service to clients, maintaining relationships for future business opportunities.
- Identified and implemented improvements to address and resolve office workflow inefficiencies.
Youth Employability Skills Coordinator
Lewisham Virtual School - Lewisham Council
London, Remote
2022.10 - 2022.12
- Provided careers education and guidance to CLA, enhancing their employability skills and supporting their career aspirations.
- Scheduled meetings to discuss progress of projects and tasks.
- Monitored processes and proposed recommendations for improvements.
- Adapted to unforeseen challenges with proactive, flexible approach.
- Liaised comfortably and confidently with all levels of staff using appropriate tact and diplomacy.
Learner Support Mentor
LET ME PLAY LIMITED
London, Remote
2022.04 - 2022.09
- Supported employability programs, ensuring compliance with ESFA/ESF contracts and managing online learning platforms.
- Supported students to identify problems impeding education.
- Tracked student attendance and performance, intervening early in concerning issues.
- Personalised instruction and personal mentoring based on individual strengths and abilities.
- Promoted perseverance and determination as key components of student success.
- Signposted opportunities for further learning and development.
Employability & Learning Support Coordinator
LET ME PLAY LIMITED
London, Remote
2021.06 - 2022.04
- Supported employability programs, ensuring compliance with ESFA/ESF contracts and managing online learning platforms.
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
- Monitored progress and wrote reports on pupils receiving learning support.
- Determined learning support required and executed plans to help affected students.
- Aided emotional and educational growth through compassionate teaching and bespoke learning support as appropriate.
Sixth Form Administrator
Townley Grammar School
Bexley, Kent
2019.05 - 2021.05
- Organized student events and provided administrative support, adapting to remote work and virtual pastoral care.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Supported students to identify problems impeding education.
- Tracked student attendance and performance, intervening early in concerning issues.
- Personalised instruction and personal mentoring based on individual strengths and abilities.
- Used illustrative activities to help students explore concepts.
- Implemented proven methods to overcome common barriers to learning.
- Promoted perseverance and determination as key components of student success.
- Signposted opportunities for further learning and development.
Attendance Manager and Behaviour Support
Cleeve Park School
Bexley, Kent
2018.01 - 2019.04
- Managed school attendance, conducted outreach work, and supported students in achieving their potential.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Monitored client progress and adapted support programmes to meet changing needs.
- Liaised with external and internal professionals to provide holistic support.
- Safeguarded client information with strict adherence to privacy and data security policies.
- Established and maintained professional relationships to offer objective guidance and support.
- Adhered to safeguarding principles to protect service users from risk.
- Exercised professional judgement to implement interventions and make tough decisions.
Pastoral Manager
Dartford Science and Technology College
Dartford, Kent
2015.02 - 2017.12
- Managed attendance and behaviour support, providing empathy-driven student support.
- Designed learning plans tailored to individual needs.
- Personalised instruction and personal mentoring based on individual strengths and abilities.
- Advised, criticised and encouraged students to develop abilities.
- Implemented proven methods to overcome common barriers to learning.
- Promoted perseverance and determination as key components of student success.
- Signposted opportunities for further learning and development.
- Supported students to identify problems impeding education.
- Tracked student attendance and performance, intervening early in concerning issues.
Education
B Tec National Diploma - Information Technology
Bournville College
Bournville, Birmingham07.2001
Skills
- Microsoft Office
- Project Coordination
- Project Planning
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Resourcefulness
- Attention to Detail
- Schedule management
- Project Management
- Operational support
- Client communication
Training
- Level 2 Certificate in Safeguarding, Prevent and British Values - May 2022
- Level 2 Information, Advice and Guidance - September 2022
- Level 3 Award In Education and Training - August 2020
- Level 3 Certificate in Management - July 2005
Languages
English
Timeline
Implementation Executive
Perkbox
2023.01 - Current
Youth Employability Skills Coordinator
Lewisham Virtual School - Lewisham Council
2022.10 - 2022.12
Learner Support Mentor
LET ME PLAY LIMITED
2022.04 - 2022.09
Employability & Learning Support Coordinator
LET ME PLAY LIMITED
2021.06 - 2022.04
Sixth Form Administrator
Townley Grammar School
2019.05 - 2021.05
Attendance Manager and Behaviour Support
Cleeve Park School
2018.01 - 2019.04
Pastoral Manager
Dartford Science and Technology College
2015.02 - 2017.12
B Tec National Diploma - Information Technology
Bournville College