Summary
Overview
Work history
Education
Skills
Timeline
Generic

Manpreet kaur

Leicester,United Kingdom

Summary

Accomplished Assistant Manager with extensive experience in profitable, smooth-running sales operations. Adept in charismatic management techniques, inspiring team leadership and effective budgetary operations. Specialist knowledge of insurance products and regulations. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Cleaner adaptable to different building environments and project demands. Methodical about following correct procedures and completing deep cleaning.

Overview

4
4
years of post-secondary education

Work history

Assistant manager in Bakery and Restaurant

Sharit Turinit
Leicester, East Midlands
11.2023 - 04.2024
  • Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Enforced company policies and guidelines for all employees.
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
  • Trained staff on best practices to achieve optimal productivity.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
  • Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
  • Built customer relationships with consultative sales approach.
  • Demonstrated conflict management strategies when handling heated discussions between staff and customers.
  • Evaluated and tracked staff to aid manager conduct performance reviews.
  • Motivated management and staff teams to consistently deliver high quality, customer-focused service.

Education

Bachelor of Commerce - Commerce

PUNJAB UNIVERSITY
Chandigarh ,punjab, India
06.2019 - 12.2022

Msc Project Management - Business Management

De Montfort University
Leicester
09.2023 -

Skills

  • Performance Management
  • Product and service knowledge
  • Recruitment and training
  • Customer rapport
  • Product knowledge
  • Outstanding customer service
  • Orienting and training
  • Sales monitoring
  • Target motivated
  • Inspiring leadership
  • Rota management
  • Customer complaint management
  • Adaptive leadership
  • Facility management
  • Production reporting

Timeline

Assistant manager in Bakery and Restaurant

Sharit Turinit
11.2023 - 04.2024

Msc Project Management - Business Management

De Montfort University
09.2023 -

Bachelor of Commerce - Commerce

PUNJAB UNIVERSITY
06.2019 - 12.2022
Manpreet kaur