manpreet kaur
Wakefield,United Kingdom
Summary
Resourceful Customer Advisor with strong business background and proven client service expertise. Excelled as call center team member and earned recognition for service quality and sales volume. Strong customer focus and superb communications skills enabled exceptional results.
Overview
4
4
years of professional experience
Work history
Customer Adviser
Reliance Industries
Jalandhar ,India, India
12.2021 - 05.2022
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Adhered strictly to policies and procedures for continued company compliance.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
Assistant Clerk
Civil Court , Phillaur, India
Phillaur,India, India
07.2018 - 11.2021
- Responded to telephone enquiries from clients, vendors and members of public.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
Education
Matriculation -
Govt. High School
Bachelor - Commerce
CT gruop of
G.N.D.U - undefined
Six months Certified Course of Nanny Care Giver - undefined
School of Nanny
Canada course Graduate CCG 01188 - undefined
Certificate of participation in basic life support training and first aid training - undefined
FORTIS Hospital
Certificates of basics for the role of LIVE-IN-CAREGIVER,Growth - undefined
P.S.E.B - undefined
2015
P.S.E - undefined
Govt. Sen. Sec. School
2013
Skills
- Record maintenance
- Data verification procedures
- Payment processing
Languages
English
Upper intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Customer Adviser
Reliance Industries
12.2021 - 05.2022
Assistant Clerk
Civil Court , Phillaur, India
07.2018 - 11.2021
Matriculation -
Govt. High School
Bachelor - Commerce
CT gruop of
G.N.D.U - undefined
Six months Certified Course of Nanny Care Giver - undefined
School of Nanny
Canada course Graduate CCG 01188 - undefined
Certificate of participation in basic life support training and first aid training - undefined
FORTIS Hospital
Certificates of basics for the role of LIVE-IN-CAREGIVER,Growth - undefined
P.S.E.B - undefined
P.S.E - undefined
Govt. Sen. Sec. School
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