Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manoj Dubey

Croydon

Summary

Motivated customer service professional looking to switch to care giver role where I can make difference to lives of others. Can engage with people and empower them while assisting them in independent living while proving support in several aspects of daily routine.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Retail Branch Manager

WE BUY ANY CAR
Croydon
03.2019 - Current
  • Delivering exemplary customer service and support
  • Oversee successful daily operations across the Branch, achieving set sales targets, leading a skilled team of staff in

Sales Associate

Curry’s PC World: DSG Retail Ltd
CRAWLEY
03.2018 - 03.2019
  • Influenced and supported customer journey, maximising sales, identifying and securing upselling opportunities, delivering accurate product information
  • Provided targeted services to HNI and Business customers, identifying and pitching needs
  • Delivered cross selling initiatives, across diverse departments
  • Presented customised finance options

Brand Leader

MWG-TAG: McCann Worldgroup
New Delhi, India
06.2014 - 01.2018
  • Delivering excellent customer service experience
  • Liaised with clients to discuss brief, devising and presenting ideas to support client engagement strategies, building strong, productive relationships to deliver on requirements
  • Interpreted client requirements, providing strong creative output

Education

Bachelor of Business Administration -

Guru Jambheshwar University
Hisar, India
08.2004 - 09.2008

Certificate in Marketing, Communication & HR -

Cambridge University

Skills

Customer service awareness

Compassionate, Kind and caring

Good at building trusting relationship

Able to remain calm and patient even under challenging circumstances

Timeline

Retail Branch Manager

WE BUY ANY CAR
03.2019 - Current

Sales Associate

Curry’s PC World: DSG Retail Ltd
03.2018 - 03.2019

Brand Leader

MWG-TAG: McCann Worldgroup
06.2014 - 01.2018

Bachelor of Business Administration -

Guru Jambheshwar University
08.2004 - 09.2008

Certificate in Marketing, Communication & HR -

Cambridge University
Manoj Dubey