Manoj Dubey
Croydon
Summary
Motivated customer service professional looking to switch to care giver role where I can make difference to lives of others. Can engage with people and empower them while assisting them in independent living while proving support in several aspects of daily routine.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Retail Branch Manager
WE BUY ANY CAR
Croydon
03.2019 - Current
- Delivering exemplary customer service and support
- Oversee successful daily operations across the Branch, achieving set sales targets, leading a skilled team of staff in
Sales Associate
Curry’s PC World: DSG Retail Ltd
CRAWLEY
03.2018 - 03.2019
- Influenced and supported customer journey, maximising sales, identifying and securing upselling opportunities, delivering accurate product information
- Provided targeted services to HNI and Business customers, identifying and pitching needs
- Delivered cross selling initiatives, across diverse departments
- Presented customised finance options
Brand Leader
MWG-TAG: McCann Worldgroup
New Delhi, India
06.2014 - 01.2018
- Delivering excellent customer service experience
- Liaised with clients to discuss brief, devising and presenting ideas to support client engagement strategies, building strong, productive relationships to deliver on requirements
- Interpreted client requirements, providing strong creative output
Education
Bachelor of Business Administration -
Guru Jambheshwar University
Hisar, India 08.2004 - 09.2008
Certificate in Marketing, Communication & HR -
Cambridge University
Skills
Customer service awareness
undefinedTimeline
Retail Branch Manager
WE BUY ANY CAR
03.2019 - Current
Sales Associate
Curry’s PC World: DSG Retail Ltd
03.2018 - 03.2019
Brand Leader
MWG-TAG: McCann Worldgroup
06.2014 - 01.2018
Bachelor of Business Administration -
Guru Jambheshwar University
08.2004 - 09.2008
Certificate in Marketing, Communication & HR -
Cambridge University
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