Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

MANMEET KAUR

Wolverhampton,West midlands

Summary

Efficient and experienced professional with ten years’ experience in the hospitality and retail sector. Articulate with an ability to provide a highly personalised service to customers and manage a team. Capable of dealing with challenging situations in a calm and polite manner. Professional make-up artist with make-up certificate with reputable make-up studio

Overview

14
14
years of professional experience

Work history

CHECKOUT SALES ASSISTANT

SELCO BUILDERS WAREHOUSE
03.2022 - 11.2024
  • Serving customers using the POS system, ensuring each customer is greeted in polite manner and served in timely manner.
  • Assisted more than 250+ customers with checkout, answering calls, resolving customer inquiries,
  • Ensuring accuracy when scanning through products and being thorough
  • Ensuring accuracy whilst handling cash transactions, ensuring compliance with company procedures, and doing thorough security checks with cash.
  • Assisted the trade counter sales team to processing refunds/exchange, taking online and offline deliveries and dealing with queries/ customer complaints.
  • Assisted with other areas of the operations, as and when needed, maintaining high standards at all times.

BUSINESS OWNER

MEET COUTURE
01.2017 - 08.2019
  • Designing own line of designer North Indian suits, with a modern twist
  • Procuring materials from a range of wholesalers and negotiating deals to secure the best deals
  • Assisting with customer queries
  • Managing and encouraging staff to ensure maximise sales potential in customers

ASSISTANT MANAGER

PANCHAVAKTRAGROUP PVT LTD
11.2015 - 01.2017
  • Interacting with clients daily and dealing with queries
  • Managing inventory and keeping records of maintenance
  • Managing travel itinerary of senior management

CABIN CREW TEAM LEADER

SPICE JET AIRLINE
10.2014 - 09.2015
  • Assisting passengers, taking extra care with passengers with extra requirements
  • Maintaining exacting standards of in-flight cabin crew operations whilst providing excellent customer service during flight
  • Delegating duties to cabin crew and ensuring the work has been completed in a professional manner

CABIN CREW TEAM LEADER

INDIGO AIRLINE
03.2011 - 10.2014
  • Cabin Crew In-charge
  • Assisting passengers, taking extra care with passengers with extra requirements
  • Maintaining exacting standards of in-flight cabin crew operations whilst providing excellent customer service during flight
  • Ensuring the condition of emergency provisions are in working order
  • Greeting customers and showing them to their seats
  • Demonstrating emergency protocols
  • Administering first aid

GUEST RELATION MANAGER

AMERICAN EXPRESS SERVICE LIMITED
11.2010 - 01.2011
  • Reviewing and compiling financial information
  • Maintaining day to day cash inflows and outflows
  • Prepare and review budgets

Education

PROFESSIONAL MAKE UP AND HAIR STYLING -

MBM SCHOOL OF MAKE UP HAIR AND BEAUTY

PROFESSIONAL MAKE UP COURSE -

BHUMIKA BAHL MAKE UP ARTIST

MASTERS IN HR -

PUNJAB TECHNICAL UNIVERSITY

POST GRAD DIPLOMA IN FASION DESIGNING - undefined

LAKSHAY INSTITUTE IN COLLABORATION WITH SINGER

BACHELOR OF COMPUTER APPLICATION - undefined

PUNJAB TECHNICAL UNIVERSITY

POST GRAD DIPLOMA IN AESTHETICS - undefined

MIND TREK COLLEGE
JALANDHAR, PUNJAB

DIPLOMA IN AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT - undefined

FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING

SECONDARY, HIGHER SECONDARY AND VOCATIONAL COURSE IN BEAUTICIAN AND MAKE UP ARTIST - undefined

CBSE

Skills

  • Excellent communication skills
  • Outstanding customer service
  • Ability to manage multiple tasks
  • Genuine interest in professional development
  • Genuine interest in personal development
  • Product knowledge
  • Problem solving
  • Positive attitude
  • Face-to-face selling
  • Money handling
  • Logical approach to tasks

Custom

Many of my hobbies are based around my strong interest in make-up artistry. I like to be highly creative and enjoy many outdoor activities. I really enjoy travelling around mountainous and hilly areas, taking in the scenery and tranquillity that comes with such views.

Timeline

CHECKOUT SALES ASSISTANT

SELCO BUILDERS WAREHOUSE
03.2022 - 11.2024

BUSINESS OWNER

MEET COUTURE
01.2017 - 08.2019

ASSISTANT MANAGER

PANCHAVAKTRAGROUP PVT LTD
11.2015 - 01.2017

CABIN CREW TEAM LEADER

SPICE JET AIRLINE
10.2014 - 09.2015

CABIN CREW TEAM LEADER

INDIGO AIRLINE
03.2011 - 10.2014

GUEST RELATION MANAGER

AMERICAN EXPRESS SERVICE LIMITED
11.2010 - 01.2011

POST GRAD DIPLOMA IN FASION DESIGNING - undefined

LAKSHAY INSTITUTE IN COLLABORATION WITH SINGER

BACHELOR OF COMPUTER APPLICATION - undefined

PUNJAB TECHNICAL UNIVERSITY

POST GRAD DIPLOMA IN AESTHETICS - undefined

MIND TREK COLLEGE

DIPLOMA IN AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT - undefined

FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING

SECONDARY, HIGHER SECONDARY AND VOCATIONAL COURSE IN BEAUTICIAN AND MAKE UP ARTIST - undefined

CBSE

PROFESSIONAL MAKE UP AND HAIR STYLING -

MBM SCHOOL OF MAKE UP HAIR AND BEAUTY

PROFESSIONAL MAKE UP COURSE -

BHUMIKA BAHL MAKE UP ARTIST

MASTERS IN HR -

PUNJAB TECHNICAL UNIVERSITY
MANMEET KAUR