Manisha Paudel
Nottingham,Nottingham
Summary
Dedicated customer service professional with a strong background in communication proficiency, customer assistance, and relationship-building. Adept at stress management and interpreting customer needs, ensuring high levels of satisfaction. Proficient in numeracy skills, computer literacy, and cash handling. Demonstrates excellent written and verbal communication, effective customer greeting, and physical strength for demanding tasks. Committed to maintaining cleanliness and sanitisation standards while delivering exceptional service.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Cashier assistant
Bhawana Koirala
Chitwan, Nepal
02.2021 - 03.2024
- Maintained 100 % excellent client satisfaction by providing professional, courteous customer service.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Handled financial transactions using various methods of payment including credit cards, debit cards and cash.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Teacher in a primary school
Krishna Paudel
Chitwan, Nepal
02.2018 - 05.2020
- Implemented engaging teaching programs across multiple core subject areas.
- Implemented strategies to engage reluctant learners, improving overall class participation rates.
- Prepared and delivered creative curriculum for children aged 7-13 years in subjects including Mathematics and English.
- Set and marked assessments in line with curriculum requirements.
Education
Bachelor of Business Administration - Finance
Tribhuvan University
Nepal 12.2019 - 08.2024
Skills
- Communication proficiency
- Customer assistance
- Relationship-building
- Stress management
- Interpreting customer need
- Numeracy skills
- Computer literacy
- Customer Service
- Written and verbal communication
- Customer greeting
- Physical strength
- Cleaning and sanitising
- Cash handling
Timeline
Cashier assistant
Bhawana Koirala
02.2021 - 03.2024
Bachelor of Business Administration - Finance
Tribhuvan University
12.2019 - 08.2024
Teacher in a primary school
Krishna Paudel
02.2018 - 05.2020
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