Overview
Work history
Education
Skills
Custom
Affiliations
Languages
Timeline
Generic

Manisha Nepali

Kathmandu,Nepal

Overview

5
5
years of professional experience

Work history

Waitress

Golden Bar
London, United Kingdom
06.2024 - 02.2025
  • Provided attentive and friendly service to guests in a high-volume, fast-paced environment
  • Greeted and seated guests, presented menus, and took food and beverage orders accurately
  • Collaborated with kitchen and bar staff to ensure timely and accurate order delivery
  • Handled cash transactions and processed payments efficiently
  • Maintained cleanliness and organization of dining areas
  • Addressed guest inquiries and resolved concerns promptly to ensure satisfaction
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Managed table settings for enhanced dining experience.
  • Ordered and stocked beverage supplies, maintained availability of popular drinks.
  • Enhanced guest satisfaction through attentive and prompt service.


  • Maintained clean and organised dining area for customer comfort.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Informed kitchen staff regarding special order requirements.
  • Received complaints and offered remedial action to help improve customer experiences.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Checked customer IDs to confirm age before selling age-restricted products.
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
  • Recommended drinks to customers, increasing overall sales.
  • Implemented new cocktail recipes by researching current trends in the industry.
  • Collaborated with team members to provide seamless service during busy periods.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.

Accounts assistant

Healthy choice aesthetic hospital
Baluwater , Kathmandu, Nepal
03.2020 - 07.2023
  • Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
  • Assisted senior accountant for audit preparation.
  • Monitored account activity, detected discrepancies promptly.
  • Ensured compliance with accounting standards through diligent record keeping.
  • Improved accuracy of financial data by conducting thorough checks and balances.
  • Managed client accounts to ensure timely payments.
  • Provided administrative support to the finance team for seamless operations.
  • Prepared detailed financial reports for improved decision making.
  • Conducted bank reconciliations regularly to maintain accurate records.
  • Managed petty cash transactions, safeguarded company resources.
  • Verified items billed against items received, following up with vendors to reconcile variances.
  • Maintained chart of accounts tracking assets, liabilities, equity, revenue and expenses.
  • Calculated expenditures in comparison to budget targets and reported on overages.

Education

Master of Science - management

bpp university london
Nepal
03.2025 -

Skills

  • Fluent in English (both written and spoken)
  • Exceptional communication and interpersonal abilities
  • Proven customer service excellence
  • Ability to thrive under pressure in fast-paced environments
  • Experience with cash handling and POS systems
  • Strong organizational and multitasking skills
  • Positive attitude with a focus on team collaboration

Custom

  • Dancing
  • Listening to music
  • Engaging in meaningful conversations with people

Affiliations

  • dance, listening to music

Languages

English
Fluent
German
Beginner

Timeline

Master of Science - management

bpp university london
03.2025 -

Waitress

Golden Bar
06.2024 - 02.2025

Accounts assistant

Healthy choice aesthetic hospital
03.2020 - 07.2023

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Manisha Nepali