Manish Chhetri
Chitwan,Nepal
Summary
Experienced in the food and beverage industry with a strong foundation in clear communication, order taking, and serving techniques. Holds a Food Hygiene Certificate and possesses extensive knowledge of food and beverage standards. Skilled in cleaning procedures and barista tasks, aiming to leverage these competencies to enhance customer satisfaction and operational efficiency.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Waiter
Hotel Lisnea and Jungle Land
Chitwan, Nepal
01.2023 - Current
- Liaised with kitchen staff for prompt order delivery to customers.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Verified completed orders and served guests at tables.
Education
Secondary Level - Hotel Management
Madi College
Nepal 01.2021 - 01.2023
Skills
- Clear communication
- Order taking
- Food and beverage knowledge
- Food Hygiene Certificate
- Cleaning procedures
- Barista experience
- Serving techniques
Certification
Certificate of completion of waiter training held by Hotel Association of Nepal
Employment Certificate from UMA Coffee.
Languages
English
Upper intermediate
Hindi
Fluent
Nepali
Native
References
References available upon request.
Timeline
Waiter
Hotel Lisnea and Jungle Land
01.2023 - Current
Secondary Level - Hotel Management
Madi College
01.2021 - 01.2023
Similar Profiles
Bikash Thapa MagarBikash Thapa Magar
Cook at Hotel Jungle PalaceCook at Hotel Jungle Palace
Lauryne Massopi NoufouyoLauryne Massopi Noufouyo
Assistant Accountant at Star Land HotelAssistant Accountant at Star Land Hotel
Ishan kcIshan kc
SERVER/Lead Busser at Wood Land Hotel (Orient Café)SERVER/Lead Busser at Wood Land Hotel (Orient Café)