Mandy Wells

• Processed sales and purchase invoices and credits across multiple companies in Sage 50.
• Answered telephone calls and routed enquiries to the correct person or took messages.
• Scanned and filed documents in an organised, easy-to-retrieve manner.
• Organised filing systems so information can be located quickly and reliably.
• Entered managing director expenses accurately and notified about accounts due for payment.
• Prepared monthly reports to support decision-making within the company.
• Performed bank reconciliations regularly to keep accounts balanced.
• Maintained accurate records to support seamless audit readiness.

• Input Invoice and Credit Note details onto Sage
• Statement reconciliation for the daily banking
• Chased up payments due by customers both over the telephone and email
• Filing

• Answered and quickly redirected telephone calls.
  
• Greeted numerous visitors.
  
• Coded and entered the invoices each day into the in-house accounting software.
• Entered parts information and maintained information was current on a bespoke system.
  
• Created Job Cards for the Foundry and Machine Shop from orders received from customers.
  

On Loan Recruitment June 2016 – July 2016

· Answered and managed incoming and outgoing calls while recording accurate messages.

· Completed data entry, tracked CVs and maintained the applicant tracking system.

· Compiled company information and related material, and distributed it to candidates.

· Prepared and distributed payroll.

Brand Infrastructure and Energy Ltd July 2016 – August 2016

· Generated Purchase Order numbers by entering order details onto the computer using various software including Oracle and Excel.

· Maintained and built excellent working relationships with suppliers.

·

Engie September 2016 to March 2017

· Scanned and archived files no longer in use.

· Prepared files for colleagues in order to assess disabled clients requiring adaptations to their homes. Data input of information regarding these applications.

· Taking information from tenants who need help with repairs to their homes.

• Reconciled vendor statements and handled payment complaints or discrepancies.
• Researched and resolved accounts payable discrepancies.
• Coded and entered invoices each day into the in-house accounting software.
• Entered numerical data into databases in a timely and accurate manner.

• Effectively managed a high volume of inbound customer calls in a challenging call centre environment.
• Gathered and verified all required customer information for security purposes.
• Defused volatile customer situations calmly and courteously.
• Prepared reports and communication for senior management and clients.
• Met or exceeded service and quality standards during every review period.