Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Mandeep Nijjar

Mandeep Nijjar

Romford,Bexley

Summary

Excellent issue resolution and customer service skills. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Ambitious finance graduate motivated to deliver industry-leading investment support for high-value corporate clients. Persuasive negotiator and assertive communicator with expertise in mergers and acquisitions.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Door Supervisor

SSG
Romford, Bexley
2024.04 - Current
  • Created and maintained secure, safe and welcoming environment for patrons.
  • Monitored venue grounds and adjacent areas to proactively detect risks.
  • Guaranteed security of all entry and exit points with frequent foot patrols.
  • Handled ID checks using company system, managing customer access or denial in line with company policy.
  • Carried out visitor screening and searches to enforce compliance with established policies.
  • Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.

Front of house team member

Tim Horton's
Middlesbrough, North Yorkshire
07.2022 - 10.2023
  • Greeted customers warmly and professionally on arrival, promptly directing them to allocated tables.
  • it maintained attractive, clean and orderly spaces, creating a welcoming customer atmosphere.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
  • Delivered food and drinks from the kitchen to respective tables to meet timely expectations.

Education

Master of Science - Management

Teesside University
Middlesbrough
09.2022 - 09.2023

Bachelor of Arts - commerce

ARNI University
Himachal Pradesh India
03.2015 - 03.2018

Skills

  • Time management
  • Leadership
  • Payroll administration
  • Customer-focused
  • Communication skills
  • Multilingual

Languages

English
Fluent

Timeline

Door Supervisor

SSG
2024.04 - Current

Master of Science - Management

Teesside University
09.2022 - 09.2023

Front of house team member

Tim Horton's
07.2022 - 10.2023

Bachelor of Arts - commerce

ARNI University
03.2015 - 03.2018
Mandeep Nijjar