Manan Sanchala

• Trained new crew members on job duties, company policies, and service excellence standards.
• Teaching others to adapt quickly to fast-paced environments, and to work well under pressure.
• Providing excellent customer service by taking orders, preparing food, and ensuring order accuracy and efficiency.
• Utilising excellent communication abilities to meet and address customer requirements.
• Advised new customers on menu items, took orders and processed payments.
• Prepared beverages for customers to ensure quality service at both counter and drive-thru.
• Resolved customer complaints using problem-solving skills, enhancing customer satisfaction and loyalty.
• Collaborated with team members to uphold cleanliness and hygiene standards, ensuring a safe environment for customers and staff.
• Coordinated with team members during peak times to deliver seamless service, contributing to a positive customer experience.

• Executed sales of BT Internet plans, enhancing customer access to services.
• Encouraged sales by highlighting product benefits and special offers for discounts and merchandise options.
• Conducted efficient and accurate sales transactions.
• Resolved customer issues, fostering positive experiences and loyalty.
• Provided feedback on sales performance in team meetings, identifying strategies for improvement.

Investigated finance career pathways and identified key skills needed for success in each role.

Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Successfully delivered on tasks within tight deadlines.

Executed daily operational tasks with precision at the workplace.

• Collaborated with industry leaders to expand and strengthen professional network.
• Gained insights from London-based business experience and networking to inform future strategies.
• Recognised for effective teamwork during project delivery, contributing to overall success.

• Conducted market research to support project initiatives, compiling and analysing data to inform team decisions.
• Managed social media accounts, creating content and strategies that increased online presence and follower engagement.
• Collaborated with senior staff to develop marketing materials, improving brand visibility and consumer engagement.
• Designed and drafted surveys to gather consumer feedback to obtain feedback from consumers.