M. Amin Yusuf

Worked as a Collection Driver for Royal Mail

Duties included collecting parcels and mail from local businesses, post offices and letter boxes. Worked to strict time limits for each collection.

• Increased efficiency with effective route planning.
• Organised collection schedules effectively, improving overall productivity.

• Have worked as a transport driver for Kirklees council and have worked as a taxi driver for Mount and Uber.
• During which time have experienced working with children with learning difficulties And behaviour problems also vulnerable hospital patients.
• Worked flexible hours, covering nights, weekends and bank holidays.

• Was working as a Customer Service Advisor for O2 in Leeds
• Based in the fast-paced Arlington Business Park contact centre, I was dealing with customers who call in for various reasons such as Paying their bills, upgrading their contracts, Changing tariffs and many other queries
• I used numerous computer systems in a role where no 2 days were the same
• Expressed care, patience and empathy when handling customer interactions for personalised experience.
• Recorded and processed customer data accurately.
• Assisted customers with varying questions using product knowledge and service expertise.
• Managed high-volume customer queries simultaneously through effective multitasking.

• Poundstretcher has over 300 Retail stores in th UK
• Was based in the fast-paced Distribution Centre operating machinery such as LLOP and FLT Reach
• Was dealing with inbound and outbound deliveries and was working to deadlines and targets
• I am fully committed to hard work in the workplace, teamwork and communication which was vital in this job.
• Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
• Followed safety standards for carrying, moving and storing freight.

• This was working for a well-known Retail Ladies clothing company
• I was based on the shop floor & was multi-tasking between the office & the shop floor
• Duties involved general maintenance of stock, inspecting the arrival of new stock and other administrative duties such as producing confirmation receipts on arrival of international/local deliveries.