mamadou jallow
Greater London,Tower Hamlets
Summary
Dependable, vigilant professional with extensive experience in safety. Uses astute monitoring and observation skills to maintain secure environments. Calm and professional under pressure to meet evolving demands in emergency scenarios. Approachable and helpful individual maximizing event health and safety. Excellent communicator with fantastic problem-solving abilities. Enforces rules and accountability while de-escalating wrongful behavior. Competent Parking Lot Attendant with 9 years of experience in lot maintenance. Works quickly and maintains focus while providing top-of-the-line customer service. Adept at payment collection and vehicle maintenance. Passionate parking attendant with excellent car parking and retrieval history. Patrolled lots and checked vehicles to identify security and safety issues. Attentive, observant and courteous to clients and staff. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Car Park Attendant
National Car park ltd
City of London, City of London
08.2014 - Current
- Assessed the condition of customer vehicles both before and after parking to ensure they did not sustain any damage while parked.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Issued and collected number tags and provided parking instructions to customers to maintain efficient vehicle flow.
- Addressed guest queries and complaints and escalated complex issues to supervisors for action.
- Monitored and directed personal and commercial vehicles on properties.
- Helped clients with finding vehicles in parking spots.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Completed lost ticket forms for misplaced tickets and verified identities before releasing vehicles.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Re-routed traffic and informed staff after depleting parking capacity.
- Organised and filed paperwork regarding guests' vehicles and processed transactions.
Traffic Marshal
Clipfine
london
06.2019 - 03.2021
- Coordinated movement on roads to identify and manage traffic flow.
- Collaborated with other traffic marshall to determine clear routes.
- Documented deliveries to keep accurate records.
- Directed movement of cranes, dump trucks and heavy vehicles to maintain smooth flow.
- Managed pedestrian walkway to promote order and organisation.
- Used PPE uniform to conduct visitor briefings.
- Monitored timely entry, parking and exit of vehicles to maintain record log.
- Informed drivers regarding one way streets and no entries.
- Coordinated with construction workers and heavy equipment operators to determine compliance with safety protocols.
- Provided directions to vehicle driver to reach designated location.
- Communicated with heavy vehicles and site office to stay up to date with developments.
- Worked closely with site management to monitor incidents and problems.
- Identified accidents and issues to report to supervisor and dispatcher.
Education
Bachelor of philosophy, politic and economic - philosophy
The Open University
Milton Keynes 10.2022 -
Advance diploma in Business management - Business adminstration
The Gambia technical training institute
the Gambia , banjul 09.2005 - 06.2006
GCSEs - english, maths, geography , art, religious studies , literature
Gambia senior secondary school
09.2002 - 06.2005
Skills
- Oral communication
- Customer service
- Excellent customer service
- Vehicular operation
- Time management skills
- Oral and written communication
- Full safety compliance
- Security patrol
- First aid and CPR
- Regulatory compliance
- Emergency response
Languages
English
Fluent
cycling, gyming, watching football, meeting with friends and looking after my family
i enjoy daily cycling to and from work also the weekend i do long journey cycle every weekend i enjoy cycling a lot it make me active, i also go to the gym three times a week , Sunday Tuesday and Thursday doing cardio and heavy lifting i also do peddling the gym help me get strong and active on my daily life.
furthermore i enjoy watch football specially the premier league Chelsea is my favorite club but i have never been to Chelsea stadium but i enjoy watching them play on TV matches like champions league, FA cup and premier league games it give joy . also meeting with my friend sometime in the weekend to have launch and exchange views matter. Finally i like looking after my children playing with my daughter walking to the park and playing football , jumping on trampoline etc.
Accomplishments
- Documented and resolved problems which led to satisfactory outcome .
- I have training cscs health and safety
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
References
LUKE Nuhman
Position: operation manager
Tel: 0345050780
Saffron London Farringdon
Lukenuhman@ncp.co.uk.
Lorena
Clipfine
human resources manager
Tel: 03456128811
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Bachelor of philosophy, politic and economic - philosophy
The Open University
10.2022 -
Traffic Marshal
Clipfine
06.2019 - 03.2021
Car Park Attendant
National Car park ltd
08.2014 - Current
Advance diploma in Business management - Business adminstration
The Gambia technical training institute
09.2005 - 06.2006
GCSEs - english, maths, geography , art, religious studies , literature
Gambia senior secondary school
09.2002 - 06.2005
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