Maliyah Moores
Wantage,Oxfordshire
Summary
I am a friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. I have a talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. I am outgoing and energetic and love working as a team. I always put costumers needs first and offer fast, quality service with expert knowledge of menu and service practices.
Overview
5
5
years of post-secondary education
Work history
waitress/back of house assistant
the bay tree
Grove, Oxfordshire
08.2023 - Current
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Established positive rapport with diners by welcoming and greeting customers by name.
- Informed and advised customers on menu options and allergy concerns, making specific recommendations based on dining preferences.
- Maintained up-to-date knowledge of current promotions, specials and service additions, providing expert customer assistance.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Upsold additional products when appropriate, helping to drive sales.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Education
GCSEs - Maths-5, English language-4, English literature-6
09.2018 - 07.2023
NVQ Level 1 - professional culinary arts
09.2023 -
Skills
- Stock rotation
- Food safety
- Table service
- Menu memorisation
- Dessert plating techniques
- Quality Control
- Dishwasher operation
- Restaurant sanitisation
Additional Information
Born 15/09/2006
Timeline
City of Oxford College - NVQ Level 1, professional culinary arts
09.2023 -
waitress/back of house assistant - the bay tree
08.2023 - Current
King Alfred's - GCSEs, Maths-5, English language-4, English literature-6
09.2018 - 07.2023
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